Customer Service Representative
VirtualVocationsNorcross, Georgia, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_description
A company is looking for a Customer Service Representative I (Part-Time).
Key Responsibilities
Complete a 6+ week training program
Handle inbound calls from providers and members, providing resolutions for questions about benefits, claims, and eligibility
Document call notes and ensure adherence to customer service metrics
Required Qualifications
0-1 years of related work experience
Inbound call center experience in the health insurance industry
High school diploma or GED
Professional phone voice and etiquette
Demonstrated proficiency in Microsoft Word, Excel, and Outlook
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Customer Service Representative • Norcross, Georgia, United States
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