Front Desk Coordinator

Salary : starting at $20.00 per hour | Bonus Potential : $1,500 / month

Our busy high-end Medical Spa is looking for someone with excellent customer service skills who loves to help people and you may be the person we're looking for! We are growing and we want you to grow with us!

About Us :

We want to leave an impact on people that is meaningful. Whether that be providing them with superior outcomes or simply making their day better than it was before they walked in. It is important to us that the people that choose to come into our space and entrust us with their time feel the full extent of how much we truly care about them.

Our executive team thrives on building people up and helping them achieve their full potential. We empower our staff, which naturally transfers to their work with our patients.

Job Overview :

The Front Desk Receptionist is responsible for building and maintaining relationships with customers and delivering a consistent exceptional customer service experience. The Front Desk Receptionist schedules treatments and maintains a smooth flow of spa operations while on shift.

Objectives :

• Prepare and maintain the space for an exceptional patient experience
• Illustrate the benefits and advantages of Dream Spa Medical services to patients to develop customer loyalty
• Proactively engage patients in using Dream Spa Medical tools, literature, and technology to enhance their empowerment journey
• Take initiative to present and sell products and services in a professional manner
• Assist patients with financial information to help them utilize their funds, membership balance, and rewards
• Respond to communications promptly via email, text, and phone
• Perform front office inventory to ensure all materials are in stock
• Achieve goals while displaying prompt, courteous, knowledgeable, and professional customer service
• Work independently and as part of a team with good time management skills
• Exhibit excellent written and verbal communication skills
• Maintain regular, dependable attendance and punctuality
• Perform basic math functions
• Use a calculator
• Interpret instructional documents such as safety rules and procedure manuals

Opportunities for Growth :

Application Process :

This role has a heavy applicant flow; please do not call our office. Instead, email us at employment@dreamspamedical.com to reach our hiring team. Thank you!

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