Automotive Facilities Inspector, G-16 and Various Languages or Trainee 1 / 2 (NY HELPS) - Erie County

Automotive Facilities Inspector Trainee

An Automotive Facilities Inspector Trainee investigates and seeks resolution of consumer complaints involving automotive services and periodically inspects service providers for licensure compliance. Candidates will be required to work in one or more counties within that region. Under the general direction of a Senior Automotive Facilities Inspector :

• Obtains information concerning consumer complaints by reviewing complaint file, interviewing complainant, and soliciting third-party information.
• Obtains and evaluates respondent's version of the events under dispute.
• Examines vehicle and components to determine the nature, extent and necessity of work performed, using appropriate test equipment and disassembling portions of vehicles.
• Examines invoices, bills of sale, purchase orders and related documents to determine whether the quality and type of repair or maintenance work and related charges conform with written estimates and work orders.
• Acts as mediator between consumers and automotive facilities in cases where no illegality is uncovered.
• Gathers, labels and prepares evidence.
• Prepares narrative case reports of findings and makes appropriate recommendations regarding actions to be taken.
• Testifies at administrative hearings and may make recommendations to the hearing officer concerning appropriate restitution.
• May serve as an expert witness at court proceedings.
• Conducts original inspections and periodic program audits of licensed or regulated automotive facilities to ensure compliance with all applicable laws, rules and regulations.

The NYS DMV Vehicle Safety Field Office is currently accepting applications for Automotive Facilities Inspector, G-16 or Automotive Facilities Inspector Trainee 1 / 2, G-NS (Equated to G-14 / Equated to G-15). Counties included in Region 5 include : Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Wayne, Wyoming, and Yates.

To be eligible for appointment, candidates must meet one of the following conditions as detailed below :

The Automotive Facilities Inspector title series includes various languages such as : Chinese, Creole, Italian, Korean, Russian, and Spanish. Please note : For a language title, YOU WILL BE REQUIRED TO TAKE AND PASS the Civil Service Language proficiency exam at a level that will ensure the ability to perform the duties of the position.

If interested in applying for this position, email your resume and a cover letter to dmv.sm.HELPSInspector@dmv.ny.gov. Please note the title and location you are applying for.

These field positions are located throughout New York State and require extensive field work and daily travel within a designated region of assignment. Appointees to these positions will be required to operate a motor vehicle; therefore, you must possess a driver's license valid in New York State at the time of appointment and continuously thereafter.

Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS / Compressed work week and Telecommuting.

There are many benefits to working for the DMV! Including :

For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https : / / oer.ny.gov / employee-benefit-programs.

DMV is committed to being a model employer for people with disabilities. DMV's commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact DMV's Office of Diversity, Equity, Inclusion & Accessibility at diversityandinclusion@dmv.ny.gov.

The Department of Motor Vehicles is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

Some positions may require additional credentials or a background check to verify your identity.