Logistics and Optimization Supervisor- Stratford

DIESEL DIRECT INC.

Logistics and Optimization Supervisor description

Summary : Manages a team of Drivers to ensure that customer and business expectations are met with cost efficiency. Plans, organizes and monitors the fuel deliveries ensuring a smooth and consistent operation. Provides leadership, coaching and direction to develop drivers job skills. Interacts with customers and internal departments regularly to identify and resolve any business programs and processes.

Principal Duties and Responsibilities :

Monitor daily all deliveries to ensure route profitability including safest and most productive methods.

Communicates with customers to resolve customer satisfaction issues. Determines

of all paperwork such as rec sheets and IFTA reports.

Identifies training deficiencies and makes recommendations and provides for training needs

Identify longer-term trends and recurring issues and implement solutions to optimize productivity and efficiency.

Monitor and manage overtime hours worked with the goal of decreasing the trend of cost of overtime expenses.

Evaluate employee accountability and process for resolving issues and ensures appropriate and timely follow-up with customer.

Schedule staff members to ensure adequate coverage taking into consideration vacations, training and sick time. Reviews rec sheets and actual time worked and submits weekly reports for payroll.

Ensures accuracy performance and communicate positive and negative feedback to employees. Ensure all performance is documented according to company policy. Provide direction and manage employee performance issues to resolution.

Identify and develop talent to meet organizational needs. Continuously works to raise the performance bar through coaching and employee development.

Interviews potential candidates for hire and makes hiring recommendations.

Communicates company policies and procedures to employees.

Knowledge and Experience :

Supervisory experience preferred especially in a transportation environment.

CDL with hazmat and tanker endorsements as well as a TWIC card

Excellent communication skills to professionally and effectively deal with customer issues and motivate employee performance.

Strong organizational skills to prioritize tasks under time constraints.

This job description lists the primary responsibilities and duties for this position. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

by Jobble