Talent.com
Customer Advocate

Customer Advocate

SafeliteReseda, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Advocate

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You'll Get

  • Competitive weekly base pay starting at $XX / hour.
  • A benefits package valued at more than $10k
  • . This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.

What You'll Do

  • Welcome in-shop customers and resolve customer concerns quickly and efficiently without breaking a sweat often coming up with creative solutions.
  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules / cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • All other duties as assigned.
  • What You'll Need

  • High School Diploma / GED / Equivalent required.
  • Experience : 1-3 years telephone operations or business administration experience required.
  • Ability to provide world class customer service in a changing, fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.
  • Base Pay Range Min - Max (in $USD) : $17.90 - $25.10

    Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

    Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com / Careers.

    serp_jobs.job_alerts.create_a_job

    Customer Advocate • Reseda, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Bilingual Customer Service Advocate

    Bilingual Customer Service Advocate

    VirtualVocationsNorth Hollywood, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Advocate I - Cambodian.Key Responsibilities Responds to routine member and / or provider inquiries, requests, and concerns accurately and timely Mitigat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Specialist

    Customer Success Specialist

    Robert HalfBeverly Hills, CA, US
    serp_jobs.job_card.full_time
    A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately.As our Customer Service Specialist, you will play a key role in ensuring clientele ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Service Advisor

    Service Advisor

    LithiaNewbury Park, CA, US
    serp_jobs.job_card.full_time
    DCH Subaru of Thousand Oaks is searching for an experienced, high performing Service Advisor who is interested in working in a fast-paced environment that offers industry leading benefits, compensa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep BoysVenice, CA, US
    serp_jobs.job_card.part_time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager (Sales, Customer Service)

    Store Manager (Sales, Customer Service)

    Freeway Insurance Services America, LLCReseda, CA, US
    serp_jobs.job_card.full_time
    Store Manager (Sales, Customer Service).Requisition Number : STORE023472.Location : Reseda, CA 91335, USA.Pay Range : $55000 - $120000 / year. Sign-On Bonus Opportunity of up to $3,500 •.Lucrative incen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Advisor

    Service Advisor

    CarDashValencia, CA, US
    serp_jobs.job_card.full_time
    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the bes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Benefits Advisor

    Benefits Advisor

    GLOBE LIFE : AIL DIVISION- OLUSEGUN ORGANIZATIONLos Angeles, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Our Benefits Advisors assist union employees, existing clienteles, and new members understand voluntary group benefits, insurance benefits and signing up qualified candidates during the annual enro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Psychiatric Technician - Statewide in CA

    Psychiatric Technician - Statewide in CA

    California Department of Corrections and RehabilitationFrazier Park, California, US
    serp_jobs.job_card.full_time
    Psychiatric Technician - Statewide in CA Position : Psychiatric Technician Location : Statewide - Multiple Locations Throughout California Annual Salary Range : $71,460 - $105,084 California Correctio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Customer Advocate

    Seasonal Customer Advocate

    SafeliteReseda, CA, US
    serp_jobs.job_card.full_time
    The Customer Advocate is one of Safelite's first impressions with our customers.From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Fundamentals JOB Training Opportunity

    Customer Service Fundamentals JOB Training Opportunity

    Year Up UnitedLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    Year Up United's Career Pathways is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Wireless Service Sales Advisor

    Wireless Service Sales Advisor

    Apex Marketing Services Inc.Gardena, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Sales and Marketing with a Purpose We are a company dedicated to positive community change.Apex Marketing Services Inc is proudly partnered with the Lifeline program, providing crucial conne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Speech Language Pathologist

    Speech Language Pathologist

    Encompass HealthFrazier Park, CA, US
    serp_jobs.job_card.full_time +1
    Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy.Are you searching for a career that aligns with your passion and brings fulfillment close to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Sales and Customer Service Associate

    Sales and Customer Service Associate

    Soledad Inc.Torrance, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    At Soledad Management Group, we strive to connect communities with each conversation.More than campaigns and quotas, our work with Frontier Communications is about connection.Our work involves help...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Speech Language Pathologist (SLP) - Benefits Start Day One

    Speech Language Pathologist (SLP) - Benefits Start Day One

    Encompass HealthFrazier Park, CA, US
    serp_jobs.job_card.full_time +1
    Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy.Are you searching for a career that aligns with your passion and brings fulfillment close to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Resident Advocate

    Resident Advocate

    LA Family HousingNorth Hollywood, California, United States
    serp_jobs.job_card.full_time +1
    Why Join Us You believe that every person deserves a place to call home.You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Service Advisor / Customer Service Representative

    Service Advisor / Customer Service Representative

    University Tire & Auto ServiceLos Angeles, California, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    For more than 35 years, University Tire & Auto Service and University Collision Center have been serving the Los Angeles community with dependable automotive repair and maintenance.We’re an ind...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Support Advocate

    Member Support Advocate

    VirtualVocationsTorrance, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Member Sales Support Representative to assist Health Plan Members remotely.Key Responsibilities Handle inbound, outbound, and chat interactions with members and provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Solution Center Appeal and Grievance Compliance Advisor

    Customer Solution Center Appeal and Grievance Compliance Advisor

    CCG Business SolutionsLos Angeles, CA, US
    serp_jobs.job_card.full_time
    Customer Solution Center Appeal And Grievance Compliance Advisor.CCG Talent Management is not only a business solutions company but a company that believes success starts with the individual.CCG Bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30