Product Designer II

This range is provided by Optimum. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,246.00 / yr - $164,689.00 / yr

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast‑paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team. We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high‑speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people, and the connections we make in every community.

If you are resourceful, collaborative, team‑oriented and passionate about delivering consistent excellence, Optimum is the company for you!

Job Summary

We're looking for a passionate and empathetic Product Designer to shape exceptional experiences across our critical customer‑facing channels, including optimum.com, the My Optimum mobile app, and our video product experiences. You'll play a key role in ensuring our digital products are intuitive, delightful, and truly meet customer needs. You’ll work with other Product Designers and UX Researchers to deliver usable and accessible omnichannel design solutions that mitigate friction and are optimized for customer intents and business drivers.

Responsibilities

Actively collaborate with cross‑functional teams (Product Management, Engineering, and Business Stakeholders) to identify and define customer problems and business opportunities, translating them into impactful design solutions.

Utilize qualitative and quantitative data (analytics, A / B testing, user research) to inform and validate design decisions.

Partner closely with UX Researchers to conduct usability testing and gather insights that ensure solutions effectively meet user needs.

Translate complex problems into clear, elegant, and intuitive design solutions through the creation of wireframes, user flows, storyboards, high‑fidelity mockups, and interactive prototypes. Rapidly test design hypotheses, gather user feedback, and iterate to refine solutions.

Act as a strong advocate for the customer, championing design solutions that enhance the digital experience and optimize the end‑to‑end customer journey.

Actively contribute to and utilize our evolving unified design system, ensuring consistency and efficiency across all customer engagement channels.

What You Bring

User‑Centered Design Expertise : Proficiency in design methods that prioritize user needs and customer experience.

Design Thinking in Action : Experience applying Design Thinking principles to both service and software delivery.

Mobile and Web Design Excellence : Significant experience designing for iOS, Android, and responsive web applications. You understand the nuances of mobile interaction design patterns and best practices.

Balanced Decision‑Making : Skilled in integrating stakeholder feedback and business requirements while keeping the customer at the forefront.

Prototyping & Iteration : Expertise in building prototypes to validate design solutions and iterating based on user feedback.

Qualifications

3‑5 years of proven experience in Product Design, with a strong focus on designing for native mobile applications (iOS and Android). Experience with responsive web design is also highly valued.

Expert proficiency with Figma for wireframing, prototyping, and leveraging design system libraries.

A strong portfolio that demonstrates your ability to solve customer problems and mitigate friction.

Excellent verbal and written communication, presentation, and interpersonal skills. Ability to articulate design rationale clearly to cross‑functional teams and stakeholders.

Strong understanding of information architecture, interaction design patterns, and best practices for mobile and web applications.

Self‑motivated with strong time management, organizational, and prioritization skills in a fast‑paced, evolving environment.

Bachelor’s degree in Design or related field (or equivalent work experience).

Proficiency with user‑centered design methods.

Motion design for micro animations and transitions desired.

Proven ability to leverage data (analytics, A / B testing, user research) to inform design decisions and measure the impact of your work.

Well‑versed in best experience practices for iOS, Android, and responsive / adaptive web designs.

Demonstrated ability to break down complex problems, think strategically, and deliver creative and effective solutions.

Skilled at integrating stakeholder feedback and business requirements while consistently advocating for the customer's needs.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Design, Art / Creative, and Information Technology

Industries

Telecommunications

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

#J-18808-Ljbffr