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Receptionist

Receptionist

EPTACSalem, NH, US
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EPTAC is looking for a Receptionist to join our team in our Salem, NH office.

This person will be responsible for greeting our customers / students / visitors, supporting students to settle in their classes, answer questions regarding the facility or their classes and helping with other administrative tasks.

The ideal candidate is a high energy, positive, results-driven and hands on person willing to learn to advance a career EPTAC.

Responsibilities :

  • Welcome and assist guests, customers and students, and team members  with a warm, professional greeting, ensuring every visitor has a positive first impression and clear guidance.
  • Support Students and answer any questions regarding their classes or regarding our facility Answer, screen, and direct incoming phone calls ; respond promptly with accurate information and escalate inquiries as needed.
  • Maintain and curate the reception area , ensuring it remains tidy, stocked with branded materials, and represents the company’s values at all times.
  • Handle daily correspondence efficiently  by organizing, receiving, and distributing mail, packages, emails, and faxes using modern office technologies.

Oversee visitor management and office security :

  • verify identities, issue badges, monitor digital sign-in logs, and enforce compliance with safety protocols.
  • Schedule and coordinate meetings, appointments, and travel arrangements  for staff, utilizing collaborative scheduling tools for maximum efficiency.
  • Deliver cross-departmental administrative support , including document preparation, digital filing, scanning, transcribing, data entry, and report assistance.
  • Order and track office supplies  to ensure ongoing availability and cost control.
  • Proactively support management and colleagues  by facilitating guest experiences, arranging refreshments, and responding skillfully to internal and external queries.
  • Utilize smart visitor and office management software  to streamline notifications, security, bookings, and administrative workflows, continuously seeking process improvements.
  • Learn and develop new skills - Understand EPTAC's business and how we work.
  • Work on continuous improvement for how we  support our customers / students and visitors.  Requirements :

  • 3+ years experience working in a professional environment Bachelor’s degree or equivalent Excellent ability to manage and build relationships Be a great team member - develop relationships and be the go to person for our instructors and broader teams.
  • Practical, quick and hands on approach to problems About EPTAC :

  • EPTAC is the leader in Electronics Manufacturing Training and Certification in North America with 24 locations.
  • Our headquarter is in Salem, NH.
  • We are a dedicated team of hard working employees with a strong culture and enjoy working in a modern and positive environment.
  • EPTAC benefits include health care, paid time off, retirement savings and professional development.
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    Receptionist • Salem, NH, US

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