US Compliance - Regulatory Issue Management Manager (New York)

Job Title : Compliance Governance & Operations Manager

Work Location : New York, New York, United States of America Hours : 40 Pay Details : $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business : Compliance

Job Description : Department Overview

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program it's about creating a culture of compliance that will cascade throughout the organization.

The Ideal Candidate

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindsetsomeone who can roll up their sleeves, takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

The US Compliance Regulatory Issue Management Manager is responsible for :

• Managing the identification, assessment, control, and monitoring of escalated U.S. Compliance risks through the regulatory issue management process.
• Managing the governance, reporting insights, oversight and follow through to ensure identified issues receive appropriate management, remediation and corrective action.
• Working with lines of business stakeholders to develop a culture that fosters self-identification of business and Compliance issues and can support the definition of remediation plans to mitigate associated risks.
• Ensuring timely completion of impact assessment and root cause analysis and adherence to program standards for identified regulatory issues.
• Recognizing opportunities to implement key risk management practices and procedures in the normal course of business operations.
• Engaging in high-level discussions of compliance risks to line of business stakeholders and understands key risk concepts and their relevance to core business practices.

Job Profile Summary : The Compliance Governance & Operations Manager leads the development and implementation (or lead support) of enterprise Compliance programs, including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.

The role requires substantial knowledge / expertise in a complex field and knowledge of broader related areas. It involves integrating knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations. The position interprets internal / external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services. It acts as a technical expert / lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists. The role leads cross-functional teams or projects with significant resource requirements, risk and / or complexity and independently manages end-to-end functional programs. It uses sophisticated analytical thought to exercise judgment and identify solutions. The role solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions. It impacts the achievement of sub-function or business line objectives within the area they are accountable for. The work is guided by policies and industry standards / methods. The role communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders. It works autonomously as the lead and guides others within area of expertise.

Education & Experience : Undergraduate degree or equivalent work experience, 7+ years of experience.

Desired Skills & Experience : 7+ years of relevant experience, experience developing and implementing risk management frameworks and programs, familiarity with compliance laws, rules, regulations, risks and taxonomies related to consumer and commercial banking, securities (broker-dealer), and wealth management, ability to recognize opportunities to implement key risk management practices and procedures in the normal course of business operations, excellent written, verbal and analytical skills, proficiency in project management skills overseeing multiple concurrent workstreams, highly motivated, strong attention to detail, team oriented, organized, strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging; ability to influence and lead at a senior level, ability to work collaboratively with cross-functional partners across the three lines of defense, ability to navigate a complex organization, adaptable and can meaningfully contribute to where we have the most pressing needs, possesses professional maturity and awareness for how to appropriately prioritize competing priorities against aggressive timelines, and have sound judgment for how and when to escalate, advanced proficiency in desktop tools including, but not limited to, Microsoft Office Suite.

Customer Accountabilities : Works with Compliance partners and other related groups to support creation of documentation and reports required by external regulatory bodies and TD internal groups, leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization, provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees), assists Compliance team members in the use of Issues and Events system for tracking and reporting, prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program, represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required, delivers relevant subject matter expertise and Compliance advice to business Compliance partners, interacts with control functions within the organization, conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs.

Shareholder Accountabilities : Adheres to enterprise frameworks and methodologies that relate to activities for our business area, makes sure respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities, consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate, manages business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets), participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations, conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience, conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices, monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exists, leads / facilitates and / or implements actions / remediation plans to address performance / risk / governance issues, actively manages relationships within and across various business lines, corporate and / or contr