Bilingual Customer Service Representative
VirtualVocationsNaperville, Illinois, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Bilingual Health Care Customer Service Representative.
Key Responsibilities
Handle inbound and outbound calls to resolve billing and payment issues
Respond to requests for information from patients / account holders professionally
Follow client-specific protocols and investigate client inquiries as needed
Required Qualifications, Training, and Education
1+ years of experience in a Call Center or Customer Service role
Knowledge of medical terminology, patient billing, and healthcare insurance preferred
Ability to work in a fast-paced, deadline-oriented environment
Demonstrated flexibility in scheduling and assignments
Bilingual candidates will provide additional support for bilingual calls
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Bilingual Customer Service Representative • Naperville, Illinois, United States
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