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Product Operations Lead

Product Operations Lead

TransUnionChicago, IL, US
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Advisor, Product Management

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team you'll work with great people, pioneering products and cutting-edge technology. As part of Marketing Solutions, you'll work alongside Product, Strategy, Operations, Delivery and Product Excellence teams to shape a scalable, customer-centric product organization.

What You'll Bring :

  • Bachelor's degree.
  • 7+ years of experience.
  • Proven experience supporting cross-functional product teams through end-to-end product development lifecycles, ideally within complex or enterprise-level environments.
  • Strong understanding of PDLC (product development lifecycle) methodologies and the ability to operationalize new frameworks or tools across diverse stakeholder groups.
  • Experience driving process adoption across product and engineering acting as a central point of coordination.
  • Proficient in using Jira, Atlassian intelligence, and workflow automation tools to optimize product processes and drive faster, more efficient delivery.

Impact You'll Make :

  • Support and drive operational rigor across the PDLC (product development lifecycle) from ideation to tech preview.
  • Drive visibility and consistency across product teams, enabling leadership to make faster, more informed decisions.
  • Elevate the overall product operating model, ensuring it scales with the needs of the business and product portfolio.
  • Serve as key liaison between Marketing Solutions Product teams and Global Solution Product Excellence teams to assure new Best in Class product development practices are adopted and communicated.
  • Foster a culture of continuous improvement by identifying operational gaps and leading change initiatives to close them.
  • Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

    Adherence to company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the company's reputation are also essential expectations of this position.

    This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

    TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

    We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.

    The U.S. base salary range for this position is $100,100.00 - $150,000.00 annually. The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

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    Product Lead • Chicago, IL, US

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