The HR People Operations Coordinator is the main point of contact for employee and manager questions related to HR, payroll, and benefits. This role supports HR operations by handling system transactions, maintaining records, supporting onboarding and offboarding, and ensuring a high level of customer service and compliance.
Key
Respond to HR-related questions via email, phone, and in-person
Process transactions in HR systems like Workday and Cisive
Coordinate onboarding and offboarding, including I-9 and E-Verify
Maintain accurate employee records and ensure documentation compliance
Support employees with benefits, timekeeping, and system access
Keep HR policies and portal content up to date
Review and approve personal information changes
Escalate issues to HR teams as needed
Provide support for union-related HR tasks,
Job postings, bidding, contract compliance, and orientation
Entering union pay step increases and updates in Workday
Assisting with union benefit and contract-related inquiries
Human Resource Coordinator • Auburn, NY, US