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Assistant General Manager

Assistant General Manager

D1 TrainingArlington Heights, IL, US
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D1 Training Arlington Heights is an athletic-based group training facility for adults and youth athletes aged 7 and up, with a mission to provide the best fitness philosophy and facilities to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.

Key Vision For Position

This position will have a significant focus on sales and recruitment of new members, developing and maintaining relationships with existing members, and providing operational support to the D1 Training team. The primary responsibilities will be on maintaining high levels of customer service by handling daily interactions and communications with both prospective and existing members. You will be responsible for handling customer inquiries promptly and effectively, as well as positively representing the D1 brand in the community. Must be a self-motivated, team-oriented person with a passion for sports / fitness. Sales experience and management is required. This role is part-time, approx. 20 hours per week. Must be able to work a flexible schedule, including weekends, when needed.

Responsibilities

  • Making outbound calls daily to leads with an emphasis on speed to contact
  • Nurturing leads through the sales process.
  • Making sure all client notes and contacts are logged and managed correctly.
  • Able to prescribe and sell the correct service based on the client's needs / goals.

Sales & Marketing Support

  • Support the General Manager in achieving membership sales goals, including conducting tours, promoting membership packages, and assisting with lead generation and conversion.
  • Help implement and promote marketing initiatives and special events to increase brand awareness and engagement.
  • Communication & Reporting

  • Maintain clear and consistent communication with the General Manager and other team members.
  • Generate and review daily / weekly / monthly reports related to gym operations, membership metrics, and financial performance.
  • Assist in preparing and presenting performance updates to senior management.
  • Qualifications

  • Must be a high-energy individual.
  • Must have 2+ years in sales
  • Must have 1+ years in a customer service setting ideally in the fitness industry.
  • Compensation : $16.00 - $20.00 per hour

    Physical Requirements

  • Must be able to stand, walk, and occasionally lift or move equipment and supplies.
  • Ability to work in a gym environment with varying temperatures and noise levels.
  • If you are passionate about fitness, leadership, and providing excellent service, we encourage you to apply and join our team!

    D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

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    Assistant General Manager • Arlington Heights, IL, US

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