Pharmacy Clerk

Job Title : Pharmacy Clerk

Reports to : Chief Pharmacist, Staff Pharmacist

Status : Non-Exempt

Summary

The Pharmacy Clerk's primary responsibility is patient / customer care. This position is the first point of contact for pharmacy patients and will handle all patient / customer interactions in a prompt, professional and friendly manner.

Essential Duties and Responsibilities

• Learn Lewis Drug policies and procedures and perform them daily
• Professionally manage and assist in all patient wait times, sales, returns, and complaints
• Answer phone calls promptly and in a polite manner
• Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently
• Maintain the confidentiality of patients' private medical information according to the HIPPA Act
• Prepare paperwork and compile medications for delivery and mail out orders
• Manage and serve drive-thru patients in an efficient manner (if applicable)
• Ability to log into a variety of software systems and use a cash register
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
• Perform additional duties as assigned by the Chief Pharmacist / Pharmacist

Employee Role Expectations

Qualifications

Physical Requirements

Benefits (Full-time employees)

Benefits (Part-time employees)