Overview
Responsible for investigating court records and other sources to obtain information and make decisions to return data to our customers based on Federal, State, Client and HireRight Reporting Guidelines.
Other duties may also be assigned.
Responsibilities
- Contact courts and other government agencies as assigned to find additional information in order to complete the background check
- Process and complete background reports according to reporting guidelines and standards
- Maintain in-depth working knowledge of all guidelines and must pass quizzes on all reporting guidelines when assigned
- Ensure accurate and prompt turnaround on all reports
- Provide timely follow-up and follow through on all requests, reports, and escalations
- Track and report issues with our business partners
- Continued training and passing of quizzes on new or updated knowledge of processes
- Subject Matter Expert for all states (level A, and B states)
Qualifications
Education :
Associate in Criminal Justice or related field or applicable working experience in a related fieldHigh School Diploma or equivalent requiredExperience :
2 to 3 years experience within in the department or related field and / or trainingSuccessful completion of all ongoing training within the DepartmentSubject matter expert in all statesAbility to work in a fast paced, but very structured and fact-driven environment / teamKnowledge of word processing software (MS Word / Outlook)Excellent written and verbal communication skillsDetail orientedKnowledge within the background screening industry (familiarity with reading court cases, terminology, court record filing, etc.)Problem solving and troubleshootingMust have ability and curiosity to identify root cause and resolve complex issues within the HireRight environmentWhat Do We Offer
MedicalDentalVisionPaid Life / AD&D InsuranceVoluntary Life InsuranceShort- & Long-Term DisabilityFlexible Spending Accounts401KGenerous Vacation and Sick Program10 Paid HolidaysEducation Assistance ProgramBusiness Casual AttireGenerous Referral ProgramEmployee Discounts and RewardsAnd much more!All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.Equal Opportunity
HireRight, LLC is an Equal Opportunity Employer. Minorities / Females / Veterans / Disabilities. HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
Seniority level
Entry levelEmployment type
Full-timeJob function
AdministrativeIndustries
Human Resources ServicesJ-18808-Ljbffr