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Desktop Support Technician

Desktop Support Technician

TEKsystemsColumbus, OH, United States
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Desktop Support Technician TEKsystems is seeking a desktop support technician to assist with a large-scale workstation and printer refresh initiative for one of our clients based out of Columbus, Ohio. This role involves coordinating hardware upgrades, supporting end users, and ensuring smooth transitions across multiple locations.

Responsibilities

  • Coordinate and execute workstation and printer refresh activities
  • Assist users with file backup and preparation for device upgrades
  • Support setup and troubleshooting of new hardware and operating systems
  • Perform device imaging and configuration
  • Schedule and track refresh appointments with users, maintaining clear communication and documentation
  • Provide hands-on support for hardware deployment and replacement
  • Collaborate with team members to ensure timely and efficient rollout

Preferred Experience

  • Experience with modern operating systems (e.g., Windows 11)
  • Familiarity with enterprise-level device imaging and deployment processes
  • Strong organizational and communication skills
  • Ability to work in a hybrid environment, with occasional in-office presence required
  • Exposure to systems management platforms is a plus
  • Soft Skills

  • Professional and courteous demeanor in fast-paced environments
  • Strong conflict resolution and multitasking abilities
  • Effective verbal and written communication
  • Critical thinking and active listening skills
  • Ability to evaluate and respond to user needs with empathy and precision
  • Experience Level

  • Intermediate
  • Pay and Benefits
  • The pay range for this position is $25.00 - $28.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type
  • This is a hybrid position in Columbus,OH.

  • Application Deadline
  • This position is anticipated to close on Oct 15, 2025.

    h4>

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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