Technical Engineer

A company is looking for a Technical Engineer to support the integration and operation of payment systems across hotels.

Key Responsibilities

Provide day-to-day support via ServiceNow Helpdesk, managing incidents and service requests

Troubleshoot issues related to payment gateways and maintain Oracle Opera Cloud PMS integrations

Use PowerShell scripting to streamline tasks and assist in managing payment device connectivity

Required Qualifications

Experience with ServiceNow Helpdesk for incident management

Background in hotel IT and hands-on experience with Oracle Opera Cloud PMS

Knowledge of payment gateways, including transaction flows and tokenization

Familiarity with PowerShell scripting for automation

Basic networking knowledge and awareness of PCI DSS compliance