Overview
Part-Time Information Specialist, Adult Education – Location : Homestead Campus. Regular / Temporary : Temporary. Full / Part Time : Part-Time. Job ID : 1008706. Department : CEPD / Administrative Services. Reports To : Program Manager. FLSA Status : Non-Exempt. Salary : $14.00 / hr. Closing Date : Open Until Filled. This is a temporary grant funded position.
What you will be doing
- Receives, screens, and directs phone calls to assist students in admissions and registration processes
- Updates and maintains student records
- Provides ongoing communications and assists students through the onboarding process
- Schedules and confirms appointments for student testing
- Provides support to departmental staff, including student follow-ups
- Assists in maintaining department files and records following confidential information policies
- Performs other duties as assigned
What you need to succeed
High School Diploma or GED equivalent from a regionally accredited institution and six (6) months of customer service experienceAll degrees must be from a regionally accredited institutionKnowledge and understanding of College organization, goals and objectives, and policies and proceduresPossess good customer service skillsPossess superior ability to learn program dealsKnowledge of class offerings and all departments within Continuing Education and Professional Development departmentAbility to follow oral and written instructionsPossess excellent interpersonal and communication skillsAbility to project a positive image of the College and its programsAbility to work well with students, faculty and staffAdditional Requirements
The final candidate is to successfully complete a background screening and reference check process.
Job details
Seniority level : Entry level
Employment type : Part-Time
Job function : Information Technology
Industries : Online Audio and Video Media
Location notes : Miami, FL area postings and related roles are listed, including related roles in Doral and Fort Lauderdale.
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