ADULT PROTECTIVE SERVICES INVESTIGATOR

Overview

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision : A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. ADULT PROTECTIVE SERVICES INVESTIGATOR Job Location : Division of Aging and Adult Services (DAAS) – Adult Protective Services (APS), 11518 East Apache Trail, Apache Junction, Arizona 85220. Posting Details : Salary : 21.50–22.60 hourly, Grade : 18, Closing Date : 09 / 28 / 2025.

Job Summary : The Department of Economic Security (DES) is seeking individuals committed to service, community, and teamwork to join our team to help Arizonans thrive. DES strengthens individuals, families, and communities for a better quality of life. Learn more about DES at des.az.gov, or view the DES video to learn more about our organization. This role is for an APS Field Investigator who will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (18 years of age or older) who may be unable to defend themselves. This position is ideal for someone motivated, with problem-solving and decision-making skills, who enjoys field work and can provide comfort and resources to those in need. Investigations may involve interactions with adults and family members in homes or care facilities and coordination with external partners such as caregivers, medical personnel, police, public fiduciaries, and others.

Responsibilities

• Investigate, assess, evaluate, document, and refer appropriate services for complex cases involving vulnerable and incapacitated adults 18 years or older who are alleged to be abused, neglected, or exploited.
• Determine the need for protective and / or social services.
• Make time-sensitive contacts with clients and interview individuals who may have information about the situation.
• Write assessments and case summaries.
• Analyze a variety of complex documents.

Knowledge, Skills & Abilities (KSAs)

Selective Preference

Pre-Employment Requirements

Benefits

Learn more about Paid Parental Leave - pilot program. For a complete list of benefits provided by the State of Arizona, visit the benefits page.

Retirement

State employees are required to participate in the Arizona State Retirement System (ASRS) and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS provides a defined benefit for lifelong retirement income. Voluntary deferred compensation is available. Information about insurance plans, enrollment, deadlines, and effective dates is provided on or after your first day of work.

Contact

For questions about this opportunity, contact Francine Halle at 602-723-2662 or daashr@azdes.gov. The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request reasonable accommodation by contacting Francine Halle. Requests should be made as early as possible to arrange the accommodation.

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