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Senior Operations Specialist

Senior Operations Specialist

VirtualVocationsLowell, Massachusetts, United States
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A company is looking for a Senior Operations Specialist - Reg E Disputes.

Key Responsibilities

Handles complex, escalated, or time-sensitive issues and requests while maintaining high service standards

Performs operational tasks to streamline workflow and addresses process inefficiencies

Manages documentation and maintains department records related to daily activities

Required Qualifications

Bachelor's Degree with 0 years of experience in Operations or Customer Service, or

High School Diploma or GED with 4 years of experience in Operations or Customer Service

Consumer dispute experience related to Reg E is preferred

Intermediate Microsoft Office skills are required

Ability to adapt to changes in a developing team environment

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Operation Specialist • Lowell, Massachusetts, United States

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