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ED Hospital Representative

ED Hospital Representative

PATHS, LLCDover, DE, US
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Description : DUTIES :

  • Assist patients with applying for medical assistance in an Emergency Department and Inpatient hospital setting, both bedside and at a desk.
  • Verifying patient health insurance information
  • Working with patients and / or family members, employers, banks and federal / state offices for additional information as needed
  • Accurately document information into various systems
  • Performing duties such as faxing, filing, emailing, and making phone calls to facilitate completion of applications
  • Provide coverage at hospital facility(ies) on an as needed basis
  • Other duties as assigned.

Requirements : REQUIREMENTS

  • Valid driver's license, reliable vehicle and car insurance
  • Excellent interpersonal skills both written and verbal
  • Must have customer service and office skills and the ability to handle fast paced patient interactions.
  • Working knowledge of Microsoft applications : Outlook, Word, and Excel
  • Knowledge of EPIC recommended but not required
  • Detail oriented, strong problem solving, and research skills
  • Ability to meet monthly productivity goals
  • Travel to other client facilities as needed. Milage reimbursed for travel.
  • Education & Experience

    High school diploma or GED required

    Physical & Environmental Requirements

  • Prolonged periods sitting at a desk and working on a computer. Also prolonged periods of being on your feet while on site at the hospital.
  • Must have reliable transportation to travel between PATHS office in Newark, DE and our clients hospital in Dover, DE
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Pre-Employment Requirements

    Offers of employment are contingent upon successful completion of applicable screenings consistent with federal, state, and local laws.

    Screenings may include : criminal background check, drug screen, physical exam, PPD screening, and verification of immunization records (role-specific).

    Employment eligibility will be verified through I-9 / E-Verify.

    Because PATHS operates in the healthcare industry, certain screenings (e.g., OIG / GSA exclusion checks, state Medicaid exclusion lists) may be conducted on a recurring basis as required by federal and state law, client contracts, and hospital compliance programs.

    Compensation & Benefits

    Compensation : $17-$20 hourly

    Benefits include : Paid Time Off, Paid Holidays, Medical, Dental, Life Insurance, Short-Term Disability (STD), Long-Term Disability (LTD), and a 401(k) Plan with company match.

    Training schedule is 8 : 30AM-5 : 00PM at our Newark, Delaware Office.

    Work schedule is 8 : 00AM-4 : 30PM OR 8 : 30AM-5 : 00PM

    Compensation details : 17-20 Hourly Wage

    PI3ea8ea06bf39-37476-37895784

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    Representative Hospital • Dover, DE, US

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