Description : DUTIES :
- Assist patients with applying for medical assistance in an Emergency Department and Inpatient hospital setting, both bedside and at a desk.
- Verifying patient health insurance information
- Working with patients and / or family members, employers, banks and federal / state offices for additional information as needed
- Accurately document information into various systems
- Performing duties such as faxing, filing, emailing, and making phone calls to facilitate completion of applications
- Provide coverage at hospital facility(ies) on an as needed basis
- Other duties as assigned.
Requirements : REQUIREMENTS
Valid driver's license, reliable vehicle and car insuranceExcellent interpersonal skills both written and verbalMust have customer service and office skills and the ability to handle fast paced patient interactions.Working knowledge of Microsoft applications : Outlook, Word, and ExcelKnowledge of EPIC recommended but not requiredDetail oriented, strong problem solving, and research skillsAbility to meet monthly productivity goalsTravel to other client facilities as needed. Milage reimbursed for travel.Education & Experience
High school diploma or GED required
Physical & Environmental Requirements
Prolonged periods sitting at a desk and working on a computer. Also prolonged periods of being on your feet while on site at the hospital.Must have reliable transportation to travel between PATHS office in Newark, DE and our clients hospital in Dover, DEReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Pre-Employment Requirements
Offers of employment are contingent upon successful completion of applicable screenings consistent with federal, state, and local laws.
Screenings may include : criminal background check, drug screen, physical exam, PPD screening, and verification of immunization records (role-specific).
Employment eligibility will be verified through I-9 / E-Verify.
Because PATHS operates in the healthcare industry, certain screenings (e.g., OIG / GSA exclusion checks, state Medicaid exclusion lists) may be conducted on a recurring basis as required by federal and state law, client contracts, and hospital compliance programs.
Compensation & Benefits
Compensation : $17-$20 hourly
Benefits include : Paid Time Off, Paid Holidays, Medical, Dental, Life Insurance, Short-Term Disability (STD), Long-Term Disability (LTD), and a 401(k) Plan with company match.
Training schedule is 8 : 30AM-5 : 00PM at our Newark, Delaware Office.
Work schedule is 8 : 00AM-4 : 30PM OR 8 : 30AM-5 : 00PM
Compensation details : 17-20 Hourly Wage
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