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PBX Operator-Communication PBX Job at Eisenhower Medical Center in Rancho Mirage

PBX Operator-Communication PBX Job at Eisenhower Medical Center in Rancho Mirage

MediabistroRancho Mirage, CA, United States
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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

  • Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
  • Answers all telephones that ring in PBX with proper scripting and routes calls to the proper destination.
  • Answers incoming calls and places outgoing calls with speed and accuracy.
  • Responsible for initiating all overhead paging.
  • Responds to emergency alarms and codes with speed and accuracy.
  • Expedites fire alarms, drills, and testing.
  • Abides by all Departmental and EMC Policies.
  • Must be flexible to work any shift or day as requested by supervisor.
  • Keeps all records accurate and legible.
  • Coordinates Heliport arrivals with Security and Nursing Supervisor.
  • Pages Physicians and staff members as appropriate and calls in staff as required.
  • Assists with initial training new staff as needed.
  • Helps families with their needs and directs them to their proper sources even if extra time is required.
  • Maintains and activates base radio communications with security and Maintenance departments.
  • Takes and relays messages for answering service accounts when they are out of office or after hours.
  • Obtains interpreter Via AT&T Language line when required.
  • Responsible for Departmental keys throughout the hospital and gives keys only to authorized personnel.
  • Assists Morgue releases by obtaining verbal release from nurse staffing for mortuary and contacting Security to assist mortuary with removal.
  • Keeps up to date on the latest changes, letters, and special notices at the beginning of their shift.
  • Keeps record and supply of loaner pagers.
  • Actively participates in departmental decisions by participating in routine meetings and offering input to the decision making process.
  • Responds to all calls with a pleasant voice and attitude.
  • Performs other duties as requested.
  • Written and verbal communication skills
  • Ability to work alone
  • Subject to irregular hours, rotating shifts

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.

#J-18808-Ljbffr

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Pbx • Rancho Mirage, CA, United States

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