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Director of Outpatient Business Operations
Director of Outpatient Business OperationsEvolve Life Centers • Pasadena, MD, US
Director of Outpatient Business Operations

Director of Outpatient Business Operations

Evolve Life Centers • Pasadena, MD, US
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Job Description

Job Description

Description : Objectives

As Director – Outpatient Business Operations, you will :

  • Assume ownership of Evolve Life Center’s Outpatient business from initial client contact through their completion of our treatment programs.

Develop, execute, and oversee a business strategy that profitably balances sustainable long-term revenue growth with the highest level of client care.

  • Execute operating initiatives to ensure that business unit goals are achieved
  • Nurture mutually beneficial professional relationships within the Outpatient organization as well as with all Evolve Life Center’s operating divisions
  • Provide meaningful / actionable analysis of the competitive and regulatory environment affecting the business unit.
  • Recommend pathways to mitigate risk and optimize new business potential.
  • Drive collaboration with internal stakeholders to identify opportunities for service offering enhancements.

    • Responsibilities may include :

  • Identifying and leading new business opportunity initiatives based on business network feedback and economic landscape.
  • Supporting strategies and new service offerings to improve revenue streams and meet market demands.
  • Guiding / preparing research reports on potential untapped revenue streams and potential business threats.
  • Recommend appropriate business and risk mitigation strategies.
  • Driving cost-benefit analysis and financial modelling of new business opportunities and emerging regulatory restrictions on existing business ventures.
  • Driving collaboration with internal stakeholders to develop plans for adapting the existing portfolio of service offerings to new business opportunities.

    • General management responsibilities include :

  • Managing the Outpatient organization. Currently the director has five direct reports.
  • Ensuring that the organization is fully staffed. Hiring new staff as required.
  • Driving corporate and regulatory agency compliance.
  • Leading identification of opportunities to optimize business processes.
  • Formulating targets and Key Performance Indicators (KPIs) aligned with business unit strategies.
  • Leading development of business intelligence processes to improve data analytics, predictive modelling and market assessments.
  • Budgeting / forecasting the Outpatient P&L and implement initiatives to achieve those goals.

    • Requirements :

    Skills and qualifications

  • 7-10 yrs of leadership experience in the Substance Abuse Treatment (or comparable) marketplace
  • Proven record of successful P&L management
  • Experience in client service management
  • Strong knowledge of business and sales growth techniques
  • Exceptional project management skills
  • Clear verbal and written communication skills
  • Enthusiasm for the company, its mission, vison, core values and its growth potential

    • Preferred qualifications

  • 7+ years of experience in managing outpatient counseling teams
  • Sharp negotiation and networking skills
  • Demonstrated organizational skills
  • Problem-solving skills
  • Combined educational background including social work, counseling and business administration
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