Field Service Engineer

Job Description

Job Description

Description :

SHINE Technologies is seeking a Field Service Engineer to support onsite and remote technical support, onsite resolution of customer equipment problems and install new SHINE systems. The Field Service Engineer is appropriately trained and dispatched to the field for both planned and unplanned service activities. When no field service is needed, the FSE operates SHINE systems and supports assembly / testing production activities.

The base salary range for this position is $35.00 - $51.00 per hour plus a comprehensive compensation package. Our salary ranges are determined by role, level, and location.

The Field Service Engineer may have non-traditional working hours with limited notice due to the nature of service work. When not engaged in Service-specific activities, the FSE may support for manufacturing, R&D and test activities.

The Field Service Engineer’s time is spent :

• 25% traveling to customer sites in USA or Europe
• 25% performing service activities at various SHINE worksites in Dane or Rock Counties
• 25% testing / assembling new systems on the production floor in Fitchburg, WI
• 25% contributing to the rotating shift schedule operating internal equipment

Duties and Responsibilities :

Specific duties and responsibilities include, but are not limited to :

CUSTOMER SERVICE

TECHNICAL DEVELOPMENT

Requirements :

Eligibility for employment is conditioned on the applicant’s ability to qualify for access to information subject to U.S. Export Controls. Additionally, applicant’s eligibility may be conditioned based upon meeting the Nuclear Regulatory Commission requirements for access to Safeguards Information, which typically requires a pre-employment drug screen, fingerprinting and criminal background check.

SHINE values diversity in all its forms as a critical component of innovation, which is fundamental to our success. Every member of the SHINE community benefits from the talents and experiences of our peers, from the mutual respect we exercise, and from the responsibility we take for our actions.

SHINE Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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