Host - Players Club

Description

About Bally's :

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary :

As a Players Club Host at Bally's, you will support the Company's Marketing department, including but not limited to, Direct Mail, Promotions, Events and Call Center. This position's starting wage is $15.

Essential Functions :

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Responsible for assisting in greeting all guests
• Responsible for promoting exceptional customer service
• Responsible for promoting membership into the Players Club, as well as implementation of all promotions as they relate to the Players Club
• Responsible for educating guests on the Players Club member benefits.
• Responsible for maintaining daily procedures regarding Players Club members which includes, discerning appropriate identification, filing and record keeping
• Issues complimentary amenities consistent with customer's activity
• Responsible for direct mail inquiries to include updating customer account information and related duties
• Assists in the responsibility of tracking and reporting of coupons and incentives
• Ability to resolve player complaints and problems with tact and creativity
• Assists with the overall daily operations of the Players Club department
• Ensure all departmental and company policies, procedures and Internal Controls are followed
• Perform other duties as assigned

Qualifications :

Physical Demands :

Work Environment :

The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

What's in it for you :

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.