Project Operations Analyst (Billing / Operations)

Join the Team!

Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?

At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart!

We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.

Position Overview

We are seeking a proactive and detail-oriented Project Operations Analyst to take ownership of our Professional Services Automation (PSA) system, ConnectWise, with a focus on billing accuracy, project / agreement setup, and operational efficiency. This role requires an analytical and solutions-driven professional who thrives in a fast-paced environment and is eager to drive improvements across finance and operations workflows.

The Project Operations Analyst will serve as a key liaison between Operations, Finance, and Project Management, ensuring data integrity, accurate billing cycles, and streamlined business processes. The ideal candidate will bring 2-5 years of experience in finance, operations, or PSA systems administration, and will be highly motivated to develop into a subject matter expert and trusted advisor to leadership. This role requireshands-on billing experience. We kindly ask that only candidates who meet this requirement apply.

• This position will report to the Operations Manager.
• The hybrid position will be based out of our New York City Office 3 days per week but will be able to work remotely 2 days a week.
• This is a full-time position offering full benefits, a salary in the $65K to $72K range, and paid training.

Key Responsibilities

Required Qualifications

Preferred Qualifications

PM25

Tier2

For more details, visitwww.align.com.

Align is a premier global provider of technology infrastructure solutions.

Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.

Our professional services team, which includesWorkplace TechnologyandData Center Solutionsprovide strategic consulting, design, project management, engineering, implementation and support. Our best-in-classManaged Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.

Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.

Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.

For more information, visit : www.align.com

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

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