Visual Sales Lead-Powell

Full-Time Visual Sales Lead

We are in search of a Full-time Visual Sales Lead ready to contribute to our continuous expansion across the United States. This person will be responsible for store opening and closing operations, ensuring that all store operations in the store are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and should be an expert in visual merchandising, store processes, identifying opportunities for improvement and communicating barriers to the Visual Assistant Manager and General Manager. The position reports to & receives functional guidance from the General Manager and Visual ASM.

Supervise the sales floor of Pop Mart employees setting expectations, goals, and motivating team

Act as the leader on duty in the store when GM / OPS / ASM are not present, focused on delivering results while enabling a positive customer and employee experience

Maintain a clean, organized, and safe store environment for customers, employees, and store products, ensuring compliance with all company Health & Safety standards and OSHA guidelines.

Identify, report, and address potential safety hazards, and actively promote safe work practices among team members

Leads store to meet store standards that reflects company brand image, values, and culture

Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information.

Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.

Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends

Drive sales of company key products such as Blind boxes, MEGA, and accessories

Must be able to work flexible hours including nights, weekends, holidays

Provide sales floor coverage, deliver exceptional customer service, and perform cashiering duties as needed based on business demands.

Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls

Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures

Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs

Works closely with Inventory ASM to determine BOH and warehouse inventory levels

Required to work specific days of the week depending on Visual / Inventory Management responsibilities

Responsible for back of house organization, inventory management, receiving / transferring of goods, and weekly / quarterly inventory auditing.

Due to the nature of our retail operations, all team members are required to maintain regular weekend and evening availability to meet business and customer service needs. Work schedules may vary week to week and can include weekdays, weekends, evenings, and holidays. Schedule assignments will be communicated in advance in accordance with applicable state and local scheduling laws.

Retail industry knowledge, skills, and abilities

Confident and comfortable engaging customers to deliver great customer experience

More than 1 year of store retail experience, 1+ years of supervisor or leadership experience is required.

High level of ethics, values, integrity, and trust

Experience working independently in an ambiguous environment with minimal supervision.

Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions

Commitment to following company health, safety, and accessibility standards to ensure a safe, inclusive, and compliant work environment

Ability to adapt to a fast-paced environment and implement new standardization directives

High School Diploma

Must be 18 years old or older

Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.

Ability to stand and walk for extended periods (up to 6-8 hours per shift)

Ability to bend, kneel, reach, and climb ladders or step stools safely

Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves

Able to work in a fast-paced environment that may require quick movements and multitasking

Ability to work in varying temperature conditions, including stockroom and receiving areas

Manual dexterity required to operate standard stockroom tools (e.g., box cutters)

Fun, collaborative, and inclusive work environment

Employee monthly gratis boxes & perks

Opportunity to grow within a dynamic and expanding brand

Flexible scheduling ideal for students or individuals with other commitments