Customs Brokerage Manager

Job Type : Full-Time (No Travel Required)

Company : Clutch Global Logistics, Inc.

Work Location : Blended (Office and Remote) - Lombard, IL

Basic Overview of Role and Responsibilities :

The CHB Supervisor – LCB is responsible for overseeing customs brokerage operations, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, managing client relationships, and leading a team of entry writers. This role combines deep technical knowledge of customs compliance with strategic department management to ensure accurate, efficient, and compliant import processing.

The successful candidate will assume responsibility for the below function.

Team Management & Oversight

• Supervise the team of entry writers
• Manage team performance to Key Performance Indicators (KPIs)
• Collaborate to streamline brokerage workflows to optimize entry processing time, reduce errors, and enhance client service
• Manage capacity and entry volume across the team to ensure high quality performance
• Co-lead weekly team huddles and identify Focus Areas
• Provide coaching to entry writing team and assist with performance reviews

Customs Compliance

Client & Internal Collaboration

Technology & Systems

New Product Development

Requirements

General Traits Needed for Success :

The ideal candidate will possess and display the below attributes.

Experience of an Ideal Candidate :

In addition to the above, all candidates must meet the below minimum requirements :

It is preferred, but not required, that candidates have the following :

Benefits

Compensation :

Benefits :

For company information please visit us at www.clutchglobal.com