Customer Support Specialist (Customer Support Management)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is looking for a Entry Level Supply Chain Management Analyst based out of Dallas, TX.

Position Responsibilities :

Ability to understand and analyze data and metrics as well as conduct root cause analysis and propose corrective actions while driving the supply chain for improvements

Experience with data tools such as Tableau

Strong problem-solving skills with a keen eye for detail and an ability to think critically in a high-tempo customer-centered environment

Effectively communicate project status, updates, and potential issues to key stakeholders, ensuring transparency and alignment with organizational goals

Develop and implement comprehensive project plans aligned with our organizational objectives

Drive a culture of continuous improvement, seeking opportunities to optimize project processes and enhance overall project management practices within the aerospace domain

Develop, prepare, and deliver PowerPoint presentations to internal stakeholders and leadership

Drive integration across Boeing's supply chain and coordinate with multiple internal stakeholders

Use multiple Boeing systems in a fast-paced environment

Coordinates collection and processing; analyzes supplier and / or customer data and / or information regarding ordering and / or delivery of spare parts, provisioning products, or related services.

Analyze weekly, monthly, quarterly, and yearly internal performance metrics; identifying gaps in the supply chain and improving collaboration between internal stakeholders

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications (Required Skills / Experience) :

Supply Chain experience and / or knowledge

Project management experience

Proficient analytical, communication, and problem-solving skills

Must be experienced in Microsoft applications (Word, Excel. and PowerPoint)

Preferred Qualifications (Desired Skills / Experience) :

3 + Years Supply Chain experience and / or knowledge

Project management experience

Proficient analytical, communication, and problem-solving skills

Must be experienced in Microsoft applications (Word, Excel. and PowerPoint)

Aerospace Industry Knowledge

Experience leading in ambiguous situations

High drive for excellence in all aspects of their work

Tableau software experience

Ability to present to internal stakeholders and external customers

SAP knowledge

Typical Education / Experience :

High school diploma or GED and typically 3 or more years' related experience or an equivalent combination of education and experience.

Relocation :

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Drug Free Workplace :

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies .

Shift :

This position is first shift

Union :

This is a non-union represented position

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range : $47,000 - $67,000

Applications for this position will be accepted until Oct. 06, 2025

Export Control Requirements : This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details : US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer :

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.