Client Liaison

About Medical Pathology Associates

The Client Liaison associate provides comprehensive administrative and clerical support to the Pathology Department, ensuring the efficient daily function of both clinical and operational workflows. In addition to traditional administrative duties, this role serves as an internal client services liaison, supporting the onboarding, communication, and issue resolution for pathology and molecular client accounts. The ideal candidate will demonstrate exceptional organizational, interpersonal, and problem-solving skills while maintaining strict confidentiality and accuracy in all aspects of work.

Key Responsibilities :

Administrative Support :

• Perform general administrative duties including answering phones, managing correspondence and maintaining calendars.
• Assist in scheduling patient appointments, procedures, and pathology consultations.
• Prepare, review, and distribute pathology reports and documents, ensuring accuracy and compliance with regulations.
• Maintain and update electronic medical records (EMRs) and laboratory information systems (LIS).
• Manage inventory and order office and lab supplies as needed.
• Assist with data entry, report generation, and quality assurance activities.
• Provide administrative support during audits and inspections by regulatory bodies.

Internal Client Services Support :

Qualifications :

Preferred Skills

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