Assistant Property Manager - Soleste Seaside

Assistant Property Manager - Soleste Seaside

Job Category : Sales Worker

Requisition Number : ASSIS004274

Location : Dania, FL 33004, USA

Job Details

Essential Duties And Responsibilities :

• Performs duties associated with leasing apartments to new tenants.
• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on Guest Cards and in Rent Manager.
• Files own guest cards and maintain according to established procedures.
• Inspect models and available, communicate related service needs to Assistant Property Manager.
• Demonstrate community and apartment / model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Represent the company in a professional manner at all times.
• Operate computers programmed with accounting software to record, store and analyze information.
• Understand the lease and contracted credit report application.
• Accept rental payments and post rents to the computer.
• Comply with federal, state and company policies, procedures and regulations.
• Record monies collected and prepare bank deposit slips on an on-going basis.
• Debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software.
• Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed.
• Communicate with Property Managers regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures.
• Ensure that all invoices received from the properties are approved, entered and paid within a timely manner.
• Access computerized financial information to resolve vendor and payment disputes.
• Check figures, postings and documents for correct entry, mathematical accuracy and proper codes.
• Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents.
• Prepare statement of accounting notices for past residents.
• Prepare, review and close financial books for assigned properties on a monthly basis.
• Prepare and review quarterly and year end reports.
• Provide accounting support to Property Manager.
• Assist in lease transactions by typing leases, gathering applicant's history and credit approvals.
• Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes.
• Assume Community Manager's duties / authority in absence of immediate supervisor in accordance with company and community guidelines.
• Provide general clerical assistance to community office
• Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the property manager.
• Organizes and files all applicable reports, leases, and paperwork.
• Proof reads all lease paperwork and processes move-ins and move-outs.
• Processes all security deposit move-out reports.
• Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.

Income Collection

Resident Retention

Supervisory Responsibilities :

Directly supervises employees in the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies :

To perform the job successfully, an individual should demonstrate the following competencies :