Tech Lead (Hands-on Engineering Manager)

Overview

Remote (U.S.–based) | Player-Coach | Leads an Overseas Engineering Team

About Kiingo AI

Kiingo AI is an applied-AI enablement and consulting firm for small and mid-sized businesses. We focus on behavior change, AI literacy, workflow integration, and partial automation first —so teams see measurable outcomes quickly. Our mission is to turn AI into positive human impact. Our vision is every person amplified by AI.

The Role

We are hiring a Tech Lead (Hands-on Engineering Manager) who can architect and build automations in n8n , integrate LLMs into production systems, and lead a high-performing overseas team . You will own technical direction, delivery, and people leadership while keeping explanations clear for executives who care about outcomes, not jargon. This is a player-coach role : you will write code, review PRs, and ship production changes, while also coaching engineers and ensuring predictable delivery.

What You Will Do

• You will design and build production automations in n8n that use retries, idempotency, and graceful failure so work flows reliably every day.
• You will integrate LLMs (OpenAI / Anthropic) using function / tool calling, structured outputs, and human-in-the-loop approvals for any risky actions.
• You will connect business systems (CRMs, ERPs, Google Workspace, legacy apps) through secure APIs, webhooks, and—when helpful— MCP connectors so models can safely use tools and data.
• You will lead a distributed team of engineers across time zones : run 1 : 1s, set standards, review code, manage vendors, and ensure clean, written handoffs so work continues while you sleep.
• You will establish SLIs / SLOs , logging, metrics, and alerts; drive low MTTR with clear incident playbooks and post-mortems that fix root causes.
• You will enforce security practices (least privilege, secrets management, audit trails) and align with client policies and our Safety Pledge.
• You will create reusable templates and libraries (including MCP servers) that speed up future builds and reduce variance.
• You will measure business impact —hours saved, cycle-time and error reductions—and publish "old way ? new way" artifacts leaders can share.

Tools You Will Use

Your First 90 Days

What You Bring (Must-Have)

Nice to Have

How We Work

We prioritize adoption over tools . We ship partial automation first , then scale what works. We use simple, written status and clean handoffs so a distributed team can maintain speed and safety. We celebrate wins publicly, grow Champions , and keep a visible scoreboard so leaders always know the impact.

Success looks like : consistent on-time delivery, SLOs met, MTTR under an hour for tier-1 flows, documented ROI per engagement, and rising adoption supported by clear runbooks and governance.

How to Apply

Email : ross at kiingo dot com

Subject : Tech Lead – [Your Name]

Please include :

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