Job Description
GameStop is seeking a Full Time Assistant Store Manager to join our team. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The ideal candidate will have a strong passion for gaming, excellent communication skills, and the ability to work independently and as part of a team.
Key Responsibilities
- Provide best-in-class guest service and respond to guest questions / concerns quickly and effectively.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases / return transactions using the Point-of-Sale (POS) computer system.
- Respond to guest comments or questions in person or on the phone and escalate customer issues and complaints to the Store Manager as needed.
- Promote GameStop's unique guest benefits, such as the new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
Qualifications
High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.At least 6 months of retail management experience preferred.At least 2 years of retail sales, guest service, and / or management experience preferred.Video game knowledge preferred.Key Job Skills And Abilities
Possess an outgoing and welcoming personality with strong people skills.Provide genuine and individualized assistance to every guest during every visit.Demonstrate clear verbal and written communication and listening skills, both in person and on the phone.Achieve objectives in a fast-paced, rapidly changing environment.GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We offer a competitive salary range of $19.25 - $23.25 per hour, as well as opportunities for professional growth and development.
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