Scheduler / Intake Coordinator

Job Details

Job Location

Mendota Heights - Mendota Heights, MN

Position Type

Full Time

Description

The Intake Coordinator is responsible for the patient intake process including maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES

• Receivesdaily patient referral and intakecalls and verifies client's funding source.
• Works with provider and funding source to obtain authorizations for service.
• Works between clients, insurers, and health care providers to collect accurate information for billing.
• Complieswith all state, federal, and CHAP referral / intake regulatory requirements.
• Establishes and maintains positive working relationships with current and potentialreferral sources.
• Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
• Builds and monitors community and customer perceptions of St. Croix Hospice as a high quality provider of services.
• Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
• Maintains comprehensive working knowledge of St. Croix Hospice contractual relationships and ensures that patients are admitted according to contract provisions.
• Participates in quality assessment performance improvement teams and activities.
• Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by St. Croix Hospice.
• Performs daily intake audit

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

We offer amazing benefits including growth opportunities!

Qualifications

The salary range for this role is$21-25.50 / hourly.An employee's actual annual salary will be based on but not limited to : geographic location, relevant education, applicable certifications, depth of experience, and special skillsets. The total compensation package for this position may also include the opportunity to participate inemployee benefits including ourmedical / dental / vision / petinsurance, disability and life insurance, paid time off, and 401(k) retirement plans, subject to applicable plan terms, and / oreligibility forother compensation.