Front of the House Manager

Job Description

Job Description

Benefits :

• Generous employee discounts
• Bonus programs
• 401K for Managers
• Insurance and PTO for full-time employees
• Competitive wages
• Fun and rewarding work environment

JOB TITLE : Restaurant Front of House Manager

POSITION STATUS : Exempt Salaried

SALARY RANGE : Varies on Experience

DIRECT OVERSIGHT : FOH / Overall Restaurant Operations

REPORTS TO : General Manager

JOB SUMMARY :

Our FOH Manager serves at the ambassador to the JINYA restaurant concepts, ensuring food and services exceeds our standards of excellence. They provide daily guidance and motivation to all team members, specifically front of house team members, as well as maximizing productivity, maintaining cleanliness and adhering to service and hospitality standards. The FOH Manager acts as our liaison between our guests and our operations team, leading our team and setting the example.

PRIMARY RESPONSIBILITIES :

REQUIRED COMPETENCIES :

Minimum 2 years experience, in restaurant and / or hospitality restaurant. Preferred high-volume and fast pace restaurant experience

Outstanding and professional verbal and written skills; with strong ability to multi-task.

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence

Ability to lead by example, inspire and motivate team spirit and effectively present information in one-on-one setting and / or small group situations

Ability to work well under pressure

Capable of conducting and assessing restaurant inventory

Must have knowledge of restaurant systems, including but not limited to ALOHA, or other POS systems; knowledge of MS Office ; able to add, subtract, multiply and divide in all units of measures, using whole numbers, common fractions and decimals.

Possesses excellent interpersonal communication skills with qualities of integrity, credibility, and commitment to corporate mission. Exceptional organization and leadership skills

Must be dependable and reliable

Must be 21 years of age or older

Experience working in a multi-cultural environment

Ability and willingness to work flexible hours, including weekends and holidays

REQUIRED EDUCATION :

High School Diploma preferred, preferably College is a plus

Be able to write and speak English, preferably Spanish is a plus

Must have appropriate city, state and federal certifications according to location of restaurant, including alcohol and food handling certificates

WORK ENVIRONMENT / PHYSICAL DEMANDS :

This job operates in a fun yet professional restaurant environment. This role routinely moves inside and outside of the front of house. Manager will occasionally ascend / descend ladder to reach overhead items. Manager will frequently communicate with staff, guests and other team members; must be able to exchange accurate and factual information in all cases. Manager must be able to detect fires, spills and other safety-related issues and immediately resolve it.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by our team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to talk and hear. The manager frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Manager must be able to distinguish between sweet, savory and other food flavors. Manager will work indoor / outdoor restaurant environment, which might be hot, humid and wet. Be able to reach, bend, and frequently lift / move up to 50 pounds. Be able to work in a standing position for long periods of time.

TRAVEL REQUIREMENTS :

Travel is primarily local during the business day based on home restaurant location, but may be required to various locations for training, meetings and other job-related functions

PLEASE NOTE :

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.