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Technical Manager- Blue Yonder Warehouse Management Products (Marlborough)

Technical Manager- Blue Yonder Warehouse Management Products (Marlborough)

BJ's Wholesale ClubMarlborough, MA, US
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Who You Are :

  • Experienced in product management within complex retail environments.
  • Strong understanding of Warehouse Management Systems (WMS), specifically Blue Yonder WMS for Perishable Distribution Centers (DCs).
  • Skilled at leading, driving, managing stakeholder expectations, planning, and estimating the level of effort required to deliver product initiatives from concept to launch.
  • Adept at collaborating with engineering, platform teams, and stakeholders.
  • Effective at prioritizing budgets and resources.
  • Demonstrated ability to own projects, think big, and influence across all levels of an organization.
  • Subject Matter Expert (SME) for all products on Blue Yonder Platform, providing deep technical knowledge to support system optimization and strategic decision-making.

Role Overview :

  • Establish and execute the strategy for Warehouse Management Systems, focusing on Blue Yonder WMS.
  • Align products with Technology, Supply Chain, and Business Operations teams, SAP, Merchandising, Procurement, and Finance strategies using data-driven decisions.
  • Oversee WMS integrations with SAP, Digital platforms, and logistics networks.
  • Focus on optimizing Warehouse Management Technologies contributions to increase process performance across the enterprise.
  • Foster relationships across the company to enhance Warehouse Management Technologies capabilities.
  • Serve as the Blue Yonder Platform SME, troubleshooting system challenges for all Blue Yonder products, and advising on best practices for scalability and efficiency.

    • Key Responsibilities :

  • Partner with key stakeholders to align technology with strategic goals.
  • Use data insights to identify opportunities and support decisions.
  • Analyze current processes and technology to find improvement areas.
  • Create a strategic roadmap and manage product backlogs.
  • Lead team in alignment with business strategy, roadmap, and platform governance.
  • Lead development, deployment, and optimization of Warehouse Management Technology products.
  • Partner with service providers, providing feedback and leading service provider development and support teams.
  • Define and measure KPIs for product adoption and performance.
  • Promote cross-departmental collaboration.
  • Act as the Blue Yonder Platform SME, ensuring system enhancements and feature implementations align with enterprise strategy.
  • Provide Blue Yonder Platform expertise in troubleshooting, system updates, and change management processes.
  • Support training and knowledge-sharing initiatives to enhance team competency in Blue Yonder WMS capabilities; future releases as well.

    • Requirements :

  • Proven product management experience in retail.
  • BA / BS in Engineering, Business, Marketing, or related field.
  • 5+ years in technology product management for Warehouse Management System technologies, preferably Blue Yonder WMS.
  • Previous experience with WMS implementations and integration with Blue Yonder WMS systems.
  • Experience maintaining and contributing to a backlog of product features.
  • Agile methodology experience is preferred.
  • Jira, Kanban, and Confluence experience is a plus.
  • Strong data analysis and decision-making skills.
  • Excellent communication and collaboration abilities.
  • Effective time management, prioritization, and organizational skills.
  • Ability to manage ambiguity and drive organizational change.
  • Expertise as a Blue Yonder Platform SME, providing recommendations on architecture, best practices, and process improvements.

    • Leadership Competencies :

  • Strategic thinker with an enterprise mindset, bringing value to all of BJs.
  • Influential leader, sometimes without direct authority.
  • Clear communicator and proactive problem solver.
  • Balances strategic vision with operational excellence.
  • Create, lead, manage, and develop a high-performing team.
  • Serve as a key thought leader on Blue Yonder Platform capabilities, ensuring alignment between technology investments and business outcomes.
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    Warehouse Management • Marlborough, MA, US

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