Patient Care Technician (PCT)

WellNow Urgent CareJoliet, IL, US

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Urgent Care Technician

WellNow Urgent Care is committed to offering our patients the best care by adding talented healthcare professionals. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. We have over 170+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve.

Salary : Starting at $21.00 per hour

At WellNow Urgent Care you'll enjoy :

Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA / HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your immediate family members
Scrubs provided to ensure a professional and comfortable work environment
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity

Essential Job Functions :

Responsible for taking patient history and obtaining vital signs

Perform basic testing or screenings such as : vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing

Perform necessary phlebotomy for collection of laboratory samples, if certified

Accurately complete corresponding paperwork / computer work for lab tests ordered on blood, urine, tissue and culture samples

Perform point of care testing such as : strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels

Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave

Schedule and coordinate necessary records for ancillary care for patients

Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D's and splinting / ortho-glass preparation

Maintain confidentiality with all patient information (HIPAA)

Ensures equipment is in working order

Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed

Maintains examination rooms and stocks necessary medical supplies

Performs duties to ensure good patient flow

Registration duties : explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner

Accompany the provider to the bedside

Accurately and thoroughly documents the patient's medical history, physical exam, and procedures

Completes transcription as requested

Perform tasks to improve provider efficiency during the course of a shift

Greet and registers patients

Answers and appropriately triages phone calls

Takes payments for visits

Printing, scanning, and faxing reports

Other front desk and cleaning responsibilities as assigned

Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies

Document physical examination findings and procedures as performed by the provider

Scribes the results of laboratory and radiographic studies as dictated by the provider

Scribes the correct time of patient care related activities

Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training.

Minimum Job Qualifications :

1+ years' experience in a Patient Care Tech role or equivalent preferred

Ability to identify equipment problems and correcting or notifying team leader

Ability to apply written instructions and standardized work practices

Ability to establish and maintain effective relationships with staff, patients, and families

Able to withstand physical & mental demands : standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.

Computer knowledge and skills, must be able to register patients on the computer in a timely manner

Up-to-date on injections, and provide documentation, as per OSHA guidelines

Ability to complete and maintain CPR certification

Excellent listening and note-taking skills

Ability to apply written instructions and standardize work practices

Basic computer skills, including the use of Electronic Medical Records (EMR)

Demonstrated ability to type at least 45 words per minute

Strong communication skills, including grammatical, spelling and verbal

Detail-oriented with proven ability to work effectively under conditions requiring accuracy

Capable of working well on a team

Friendly and customer service oriented

Ability to manage high call volume

Education Qualifications :

High School Degree or equivalent required

Licensure and Certification Preferences :

EMT Basic certification preferred

Medical Assistant certification through one of the following preferred programs :

Clinical Medical Assistant (CCMA) - National Healthcareer Association

Certified Medical Assistant (CMA) American Association of Medical Technologists

Registered Medical Assistant (RMA) American Medical Technologists

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