Field Service Technician ISESCO Lighting Inc • Chattanooga, TN, US
Field Service Technician I
SESCO Lighting Inc • Chattanooga, TN, US
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job_description.job_card.job_description2–3 years of experience working with electrical or low-voltage systems Knowledge of low-voltage systems and basic logic programming Basic understanding of electrical power systems Familiarity with fundamental networking principles Ability to read and interpret building plans and control system drawings Proficiency in Microsoft Word, Excel, and Outlook Strong analytical thinking and reasoning skills to evaluate alternative solutions Ability to assess the implications of new information for effective problem-solving and decision-making Excellent verbal and written communication skills Strong multitasking abilities and ability to make sound decisions under pressure Willingness and ability to travel extensively Must hold a valid driver’s license Must maintain auto insurance with a minimum coverage of $100,000 / $300,000 for injury / accident
Job Description
Job Description
Position Summary : Responsible as technical resource for customers and factories trouble shooting problems in the field and providing factory start-ups and generally works independently. All aspects of providing technical support and problem solving for customers, factories and outside sales personnel.
Position Responsibilities :
- Perform start-ups and service support for lighting control manufacturers, including but not limited to system activation, troubleshooting, and repairs.
- Identify and implement solutions to technical issues encountered on-site related to lighting control systems.
- Program and test control systems in the field to ensure functionality and performance meet project specifications.
- Conduct on-site investigations and analyze system performance to identify root causes of malfunctions or inefficiencies.
- Make necessary corrections or direct installation teams to resolve issues in the field.
- Perform other related duties as assigned by the manager.
Essential Skills :
Technical Knowledge & Experience
Analytical & Problem-Solving Skills
Communication & Interpersonal Skills
Other Requirements
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Field Service Technician • Chattanooga, TN, US
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