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Base pay range
$40.00 / hr - $43.00 / hr
Duration
12 Months (Potential FTE conversion)
Location
Hybrid - Bloomington IL or Minneapolis MN or Normal IL or Alpharetta GA (3 days onsite)
Key Words
Description
Hybrid schedule (3 days a week in office) with a rotating on call schedule (once every 5 weeks). Potential to convert. Major incident management experience is a HUGE plus. Not necessarily seeking candidates that have managed large teams - this is more of a sole contributor type of role.
Technology Process Analyst Sr : Major Incident, Problem Management, ITIL Practice Owner
Responsibilities include developing, maintaining, implementing and training the organization on processes and process improvement initiatives. Manages Major Incident activities and communications, facilitates Major Problem meetings to determine Root Cause and Permanent Fix. This is a highly visible role across the organization, working with every IT group.
Qualifications
Responsibilities
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Analyst • Alpharetta, GA, US