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Field Supervisor / Case Manager / Care Manager
Field Supervisor / Case Manager / Care ManagerCommunity Connection Programs • New Orleans, LA, US
Field Supervisor / Case Manager / Care Manager

Field Supervisor / Case Manager / Care Manager

Community Connection Programs • New Orleans, LA, US
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Job Description

Job Description

Salary : $17.50 - $21.50 Per Hour

Client Care Manager

Location : Community Connection Programs, Inc.- Metro New Orleans Area

Make a meaningful impact every day.

As a Client Care Manager at Community Connection Programs, Inc. , youll lead a team of compassionate caregivers delivering home care services to seniors and individuals with disabilities. Your role ensures clients receive exceptional, compliant, and person-centered care while supporting caregivers with the tools and guidance they need to succeed.

What Youll Do

Supervise & Support Caregivers

  • Lead and coach a team of in-home caregivers
  • Conduct performance evaluations and provide ongoing training
  • Schedule and assign caregivers to meet client needs

Monitor Client Care

  • Conduct home visits to ensure quality and compliance
  • Collaborate on and update personalized care plans
  • Quickly address concerns from clients or families

    • Ensure Compliance & Quality

  • Maintain accurate care records, progress notes, and incident reports
  • Audit documentation to meet state regulations and agency standards
  • Participate in quality assurance activities and surveys

    • Be a Reliable Point of Contact

  • Respond to emergencies and provide on-call support
  • Ensure caregivers are trained in emergency procedures

    • Collaborate & Communicate

  • Partner with the Regional Program Director and admin team
  • Coordinate with scheduling to ensure proper coverage

    • Qualifications

  • Bachelors degree (preferred) in healthcare, social work, or related field
  • Experience in home care, healthcare, or team supervision
  • Knowledge of home care regulations and documentation best practices
  • Strong leadership, communication, and critical thinking skills
  • Passion for helping others and improving lives
  • Reliable transportation & valid drivers license

    • Perks of the Role

  • Field-based flexibility with administrative support
  • Make a real difference in the lives of Louisiana families
  • Professional development & training opportunities
  • Supportive team environment with leadership that listens

    • Apply Today

    Join a team that puts people first- Starting with you.

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