Client Service Associate

Job Description

Job Description

Company Description

Chats Cloud Cover – About Us

At Chats Cloud Cover, we are redefining the way businesses engage with technology. Based in Culver City, CA, our team is dedicated to delivering innovative cloud solutions that empower companies to optimize their operations and drive growth. With a culture built on collaboration, integrity, and continuous learning, we are committed to nurturing talent and creating opportunities for professional development.

Job Description

Job Description

We are seeking a highly motivated Client Service Associate to join our Culver City office. In this role, you will serve as a primary point of contact for our clients, ensuring their needs are met efficiently while maintaining the highest standards of service. The ideal candidate is detail-oriented, proactive, and eager to contribute to our team’s success.

Responsibilities

Serve as the main point of contact for client inquiries and requests

Build and maintain strong client relationships

Resolve client issues promptly and professionally

Collaborate with internal teams to deliver solutions that exceed client expectations

Prepare reports and documentation related to client interactions

Identify opportunities for service improvement and efficiency

Qualifications

Qualifications

Bachelor’s degree or equivalent experience in Business, Communications, or related field

Strong communication and interpersonal skills

Excellent problem-solving abilities and attention to detail

Ability to manage multiple tasks and priorities efficiently

Previous experience in client service or account management is preferred

Proficiency in Microsoft Office Suite and CRM tools

Additional Information

Benefits

Competitive salary ($50k–$60k)

Opportunities for professional growth and career advancement

Comprehensive health and wellness benefits

Supportive and collaborative work environment

Job Type : Full-Time, On-Site in Culver City, CA