Talent.com
Outbound Call Center / BDC Representative (Full-Time)

Outbound Call Center / BDC Representative (Full-Time)

Ed Napleton Auto GroupWest Palm Beach, FL
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

The Ed Napleton Automotive Group is looking for our next  BDC   Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at  Napleton’s Centralized BDC Call Center , located in  West Palm Beach , the  BDC Representative  is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer :

  • Competitive pay with $600 per week minimum guaranteed in your first month
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities :

  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management
  • Job Requirements :

  • Excellent computer skills required.
  • Knowledgeable to call center environment.
  • Automotive experience helpful but not required.
  • Able to communicate persuasively with customers to set appointments.
  • Weekend and evening availability, as schedules include some evenings and weekends
  • Willingness to undergo a background check in accordance with local law / regulations
  • Bilingual a plus
  • We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    serp_jobs.job_alerts.create_a_job

    Call Representative • West Palm Beach, FL

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Call Center Agent

    Call Center Agent

    Walker Property Services, LLCPalm Beach Gardens, FL, US
    serp_jobs.job_card.full_time
    Customer-Focused Call Center Agents .In this role, you will be responsible for dispatching vendors or internal crews, tracking work orders, and ensuring each job is completed with accuracy and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Moving Consultant

    Call Center Moving Consultant

    Good Greek Moving & StorageWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    Unlock Your Earning Potential with High Commissions!!.Ready to elevate your career and stack up serious earnings? At.Good Greek Moving & Storage. We believe in rewarding drive and determination,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Call Center Supervisor - Client Services

    Call Center Supervisor - Client Services

    The Office of Abbey Ajayi, Broward County Tax CollectorBroward County, FL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Broward County Tax Collector’s Office is seeking an experienced Call Center Supervisor to lead our fast-paced call center operations. This professional supervisory role is responsible for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausPort Salerno, FL, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CL A OTR Drivers Work 40 Weeks & Off 12 Wks / Yr -$90-$112K / Yr - 100% No Touch

    CL A OTR Drivers Work 40 Weeks & Off 12 Wks / Yr -$90-$112K / Yr - 100% No Touch

    Wick TRIndiantown, FL, US
    serp_jobs.job_card.full_time
    Class A OTR Drivers | Earn $90K–$112K Running Just 40 Weeks a Year! Looking for a high-paying, no-touch freight OTR opportunity with excellent home time and top-tier equipment? This is the re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    BDC Outbound Call Center Agent

    BDC Outbound Call Center Agent

    Mercedes-Benz of Palm BeachWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center.This position will include on-the-job training. Prior call center experience making ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Full-time Inbound Call Center Representatives

    Full-time Inbound Call Center Representatives

    Gold Coast Physical TherapyWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    Gold Coast Physical Therapy is hiring.Full-time Inbound Call Center Representatives.Candidates with solid customer service and phone skills are encouraged to apply. This position requires strong com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Outbound Sales Representative

    Outbound Sales Representative

    Optimal Debt SolutionsWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    About the Role As an Outbound Sales Representative, you are the first point of contact for prospective clients exploring debt relief solutions. Your responsibility is to engage interested leads thro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Remote Call Center Agent Support Non-Profits

    Remote Call Center Agent Support Non-Profits

    A-Nu Virtual Solutions, LLCWest Palm Beach, FL, us
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Work from home while making a real impact! We’re hiring Call Center Agents to process donations for non-profit organizations. Answer & make calls for donations.Provide donor support & enter ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative DEBT COLLECTION

    Customer Service Representative DEBT COLLECTION

    Global Resolution CenterLake Worth, FL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Integration & Performance Lead

    Call Center Integration & Performance Lead

    PBACO Holding LLCWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    Lead the end‑to‑end implementation, integration, and performance improvement of our multi‑system contact center ecosystem. This position will take the wheel and spearhead major ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Call Center Representative - Client Services

    Call Center Representative - Client Services

    The Office of Abbey Ajayi, Broward County Tax CollectorBroward County, FL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Starting Salary $44,999 Reports To : .Call Center Manager / Call Center Assistant Manager Purpose and Scope : Call Center Specialist for client services will provide direct service to clients seeking ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Call Center Agent

    Call Center Agent

    South Palm Orthopedics, P.A.Delray Beach, FL, US
    serp_jobs.job_card.full_time
    ESSENTIAL DUTIES AND RESPONSIBILITES.Reports to Administrative Supervisor and Practice Administrator.Schedule appointments, appropriately based on knowledge of service provided; handle patients app...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Outbound Telemarketer

    Outbound Telemarketer

    Deboo Insurance Agency IncDeerfield Beach, FL, US
    serp_jobs.job_card.full_time
    At Deboo Insurance Agency Inc, we are passionate about connecting people with the right insurance solutions tailored to their needs. Located in the vibrant Deerfield Beach, Florida, our agency is kn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Sales 4 DAY WORK WEEK

    Call Center Sales 4 DAY WORK WEEK

    TurboDebtSunrise, FL, US
    serp_jobs.job_card.full_time
    Join TurboDebt as a Call Center Sales Representative!.If you're looking to make a meaningful impact while enjoying a vibrant work environment, look no further! At TurboDebt, we’re passion...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Sales Supervisor

    Call Center Sales Supervisor

    GMGVIP, LLCWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    Full-Time | On-Site West Palm Beach, FL.Fidelity Coverage, a Giraffe Media Group Company.Fidelity Coverage is seeking a.Call Center Sales Supervisor with hands-on experience in coaching, motivating...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    BDC Call Center Agent

    BDC Call Center Agent

    Mercedes-Benz of Palm BeachWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center.This position will include on-the-job training. Prior call center experience making ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Call Center Representative

    Call Center Representative

    OnityUSA, Florida, West Palm Beach
    serp_jobs.job_card.full_time
    The Coordinator, Customer Resolutions - Flex Agent is a call center phone agent position within the Company's forward mortgage servicing business. This position reports to a Team Lead, Customer Reso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    State Farm Agency - Delray Beach, FLDelray Beach, FL, US
    serp_jobs.job_card.full_time
    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Representative / Appointment Scheduler

    Call Center Representative / Appointment Scheduler

    D and D constructionBoynton Beach, FL, US
    serp_jobs.job_card.full_time
    Deck and Drive is looking for a motivated and energetic.Marketing team in our Boynton Beach office.In this role, you’ll be the first point of contact for prospective customers—driving a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30