App / Cloud Support Manager

Overview

App / Cloud Support Manager (Accenture LLP; New York, NY) : Accenture LLP has multiple openings for the position App / Cloud Support Manager in New York, NY, and the job duties are as follows :

• Provide uninterrupted support across all domains and platforms and seamless application stability.
• Implement, integrate, and manage end-to-end applications, maintain all environments within the SDLC Life Cycle, and ensure successful deployment of released applications.
• Work independently with business and IT teams and provide outstanding user support on the Model-N platform and related business processes.
• Develop the complex design solutions and configurations, updates, and fixes to meet the application functional requirements and company security standards.
• Interpreting government regulation changes and implementing system configurations and code updates to ensure compliance, accurate data calculation, and submission.
• Optimize applications by enhancing the security standards and implementing the new logging technologies and monitoring in place.
• Leverage Splunk, Tableau, SAP BusinessObjects, or Celonis to create proactive monitors and dashboards.
• Modernize and automate manual work to reduce the manual intervention and errors by creating playbooks.
• Analyze data with checks on regular basis to predict the failure and implement solutions.

Basic Qualifications

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

Pursuant to the New York Transparency Bill, the offered wage for this role is $150,301.00 per year.

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Requesting an Accommodation

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