Benefits Manager

Benefits Manager

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

As the Benefits Manager, you will be responsible for overseeing the day-to-day operations of benefits processes in support of the SVP of Employee Benefits. You will supervise the benefits coordinator and ensure high-quality and efficient service to field HR Business Partners regarding company benefits, as well as working closely with third party benefits administrators to problem solve and deliver excellent customer service as the first point of interaction for all escalated benefits issues. This role provides corporate guidance over all benefits plans including the following :

• Lead on all benefits integrations including health & welfare, absence / FMLA, retirement, and other 3rd part benefits partners.
• Coordinate with field HR Business Partners (HRBP's) and Third-Party Administrators (TPA's) to :
• Resolve employee Health & Welfare and / or Retirement Plan 401(k) questions and issues.
• Resolve escalated enrollment & eligibility issues.
• Resolve escalated leave & disability issues.
• Resolve escalated unemployment issues.
• Assist HRBP's with keying benefits transactions into payroll / HRIS & benefits enrollment systems.
• Research benefits payroll deduction errors; Audit HRBP transactions regularly.
• Produce benefits / new hire kits as needed to onboard new and transitioning employees onto benefits.
• Perform benefits orientation as needed and train new HRBP's on processes and procedures including benefits eligibility, 401(k) program design, leave of absence, and paid time off programs.
• Provide benefits support to field locations during HRBP transitions including new hire benefits orientations.
• Collaborate with leave of absence TPA and provide additional employee information as requested to complete claims.
• Participate in weekly conference call with TPA's to reconcile issues and complete special projects.
• Coordinate annual Health & Welfare open enrollment process throughout multiple locations; Ensure completion and submission of all proper documentation within time limits.
• Coordinate annual distribution of Summary Plan Descriptions and Summary Annual Reports.
• Maintain and update benefits documentation, definitions and benefits rates across all plans as needed.
• Maintain and update union benefits eligibility and rates with TPA's as needed.
• Assist in the processing 401(k) loans, withdrawals, other transactions, and the annual 401(k) plan audit.
• Occasional travel may be required to support the on / off boarding of employee benefits at venues.
• Performs other duties as required and assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location : Remote

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Legends Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.