General Manager

Job Description

Job Description

Hotel General Manager - Dual Property

ABC Investments & Management Company is seeking a General Manager for our Days Inn & Motel6 / Studio 6 Northlake, Charlotte, NC.

Responsibilities include the completion of various tasks in order to ensure that the following duties are completed effectively : revenue generation and cost control, daily and other duties completed as required and needed, scheduling, supervision & monitoring, and leadership & individual effectiveness.

HOTEL GENERAL MANAGER EXPERIENCE IS REQUIRED

Primary Responsibilities

• Supports revenue and cost objectives by revenue generation and cost control using all available marketing and planning tools that maximize return to the hotel
• Avoids wasteful spending (includes not only wasting of goods, but also waste from unnecessary payroll costs & utilities)
• Aims to meet or exceed budgeted Gross Operating Profit
• Addresses all guest complaints
• Responds to all guest reviews and surveys
• Addresses all credit card disputes
• Posts accounts receivable payments
• Double checks all numbers on night audit reports and ensures all daily reports are balanced
• Ensures all accounts payables are handled in accordance with company procedures
• Ensures all accounts receivables are billed in accordance with company procedures
• Checks payroll system daily for accuracy, completes daily payroll reports and submits payroll to HR biweekly
• Controls and monitors inventory so that ordering is done on time in accordance with company procedures
• Completes new hire procedures on time in accordance with company requirements
• Handles employee disciplinary actions promptly and following company policies and procedures
• Creates employee schedules on a timely basis
• Ensures proper supervision of all hotel staff on a daily basis
• Frequently does a walk-through of the hotel and grounds
• Monitors fire and safety systems, and ensures safety and security to the fullest extent possible
• Reports incidents promptly in compliance with company and legal requirements.
• Other duties as assigned

Education / Experience

Physical Requirements

Our company offers competitive pay and benefits.

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