Talent.com
General Manager

General Manager

Toppers Pizza - UNCCCharlotte, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

The General Manager (GM) oversees the daily operations of a Toppers store location, including the selection, development, and performance management of Team Members. In addition, they oversee the inventory and ordering of food and supplies, optimize profits, and ensure that guests are satisfied with their experience. The GM promotes Topper’s Mission, Core Values and sets the standard for the restaurant through leading by example.

MINIMUM QUALIFICATIONS / EDUCATION

  • Must be legally eligible to work in the United States
  • Must be 18 years of age.
  • A high school diploma or equivalent GED is required
  • Background check
  • Must have a source of reliable transportation
  • Must be ServSafe certified and will uphold all ServSafe guidelines.
  • 2 years of restaurant or retail management experience or successful completion of Manager in Training (MIT) Program.
  • Proficient in the following dimensions of restaurant functions : food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
  • Knowledge of computers (MS Word, Excel).

WORK CONDITIONS / ENVIRONMENTAL FACTORS

  • Hours may vary by week; must fill in for Team Members or if emergencies arise (typical work week 45-50 hours)
  • High noise levels due to operations, customers, and overhead music
  • Will work near moving or mechanical parts
  • Varied weather conditions are expected during delivery driving or curbside walk out, including heat, cold, rain and snow
  • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • PHYSICAL REQUIREMENTS

    Ability to meet the following physical requirements with or without reasonable accommodation :

  • Be able to lift and carry up to 50 pounds multiples times per shift
  • Ability to continually perform repetitive tasks and full range of motion, Bending, turning, twisting, reaching, etc.
  • Ability to carry, push and pull objects related to the preparation and serving of food
  • Must be able to stand and exert well-paced mobility for duration of shift
  • This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Toppers Pizza UNCC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Toppers Pizza UNCC recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

    Requirements / Responsibilities

    ESSENTIAL DUTIES & RESPONSIBILITIES

    Financial

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
  • Responsible for ensuring that all financial and personnel / payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
  • Food Safety & Planning

  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen
  • Ensure compliance with operational standards, company policies, federal / state / local laws, and ordinances.
  • Responsible for ensuring consistent high quality of food preparation and service.
  • Maintain professional restaurant image, including proper uniforms, and appearance standards.
  • Supervise portion control and quantities of preparation to minimize waste.
  • Estimate food needs and cost, place orders with distributors, and schedule the delivery of fresh food and supplies.
  • Operational

  • Ensure that proper security procedures are in place to protect employees, guests, and company assets.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or employee is injured.
  • Manage shifts which include : daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
  • Maintains fast, accurate service, positive guest experiences, and ensures products are consistent with company quality standards.
  • Resolves all guest complaints through BLAST and honoring the guarantee
  • Develops, oversees, and assists in local store marketing efforts while maintaining brand standards.
  • Ensures building, equipment, furniture, and fixtures are in good repair, clean and maintained on a regular basis.
  • Personnel

  • Provide direction to employees regarding operational and procedural issues.
  • Develop employees by providing ongoing feedback, establish performance expectations, conduct performance reviews and, when necessary, terminate Team Members
  • Maintain an accurate and up-to-date plan of store staffing needs.
  • Prepare schedules and ensure that the restaurant is staffed for all shifts.
  • Interview Team Members, conduct orientation, explain Topper’s Core Values, and oversee the training of new Team Members
  • Inspires cooperation and teamwork through the Toppers Pizza basics, self-confidence, positive attitude, and enthusiasm.
  • SUPERVISORY RESPONSIBILITIES

  • Assistant Managers
  • Shift Leaders
  • Team Members
  • Special Instructions

    Please do not send any emails, resumes, or call.

    We are making it really easy to apply for this position.

    Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

    ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

    serp_jobs.job_alerts.create_a_job

    General Manager • Charlotte, NC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Midas HospitalityCharlotte, NC, US
    serp_jobs.job_card.full_time
    Memorial Drive, Charlotte, NC, USA.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Patterson CompaniesCharlotte, NC, US
    serp_jobs.job_card.full_time
    Patterson Isn't Just A Place To Work, It's A Partner That Cares About Your Success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advanci...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Division General Manager East

    Division General Manager East

    North Carolina StaffingCharlotte, NC, US
    serp_jobs.job_card.full_time
    Division General Manager East.The East Division General Manager (DGM) is a senior member of the Wood Products Distribution organization and reports to the Vice President of Distribution.The East d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    General Manager

    General Manager

    Aqua-Tots Swim SchoolCharlotte, GA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    General Manager – Aqua-Tots Swim Schools Welcome to Aqua-Tots!.We are saving lives by teaching children all over the world how to become safe and confident swimmers for life and we’re l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Primo Investments LLCFort Mill, SC, US
    serp_jobs.job_card.full_time
    This position is responsible for managing daily hotel operations to achieve planned goals for revenue and profit (i.IOC) while maintaining standards for guest satisfaction, employee satisfaction, q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    GREENSBORO, NC GENERAL MANAGER

    GREENSBORO, NC GENERAL MANAGER

    Dave's Hot Chicken - CLTCharlotte, NC, US
    serp_jobs.job_card.full_time
    The General Manager will lead the coordination and planning of everyday business operations.The General Manager is a team builder and helps provide support and direction to ensure the operations of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    XylemCharlotte, NC, US
    serp_jobs.job_card.full_time
    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    General Manager

    General Manager

    Sterling RestaurantsMooresville, North Carolina, United States, 28117
    serp_jobs.job_card.full_time
    PAY : $65,000 - $75,000 BASED ON EXPERIENCE.LARGE FRANCHISE GROUP WITH GROWTH OPPORTUNITIES.OPPORTUNITY TO BECOME AN OPERATING PARTNER IN 1-2 YEARS - $100K+. The general manager is responsible for ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Portfolio General Manager

    Portfolio General Manager

    JLLCharlotte, NC, US
    serp_jobs.job_card.full_time
    JLL Empowers You To Shape A Brighter Way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Dual General Manager

    Dual General Manager

    Island Hospitality ManagementCharlotte, NC, US
    serp_jobs.job_card.full_time
    As the Dual General Manager, you will be responsible for the overall success of the hotel.You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable runni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    General Manager - Rivergate

    General Manager - Rivergate

    GapCharlotte, NC, US
    serp_jobs.job_card.full_time
    Full time 14147 Rivergate Pkwy, Charlotte, NC, US 28273.As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    General Manager

    General Manager

    MOD Super Fast PizzaMatthews, NC, US
    serp_jobs.job_card.full_time
    MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone.We believe companies can and should be a force for good in the lives of the people they emp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    ABC Investments & Management Co.Charlotte, NC, US
    serp_jobs.job_card.full_time
    Hotel General Manager - Dual Property.ABC Investments & Management Company is seeking a General Manager for our Days Inn & Motel6 / Studio 6 Northlake, Charlotte, NC.Responsibilities includ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    General Manager - HVAC, Plumbing & Electrical

    General Manager - HVAC, Plumbing & Electrical

    Ace Hardware Home ServicesConover, NC, US
    serp_jobs.job_card.full_time
    Our teams are growing, and we have an exciting opportunity for a General Manager in Conover, North Carolina! Ace Hardware has been serving neighbors throughout America for nearly 100 years.Ace reco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Kimmel & AssociatesCharlotte, NC, US
    serp_jobs.job_card.full_time
    This position is responsible for working with Branch Administrator, Service Manager, and Parts Manager to attain forecasted budget for fiscal year. Strive to attain the highest possible profit margi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(08963) - 623 HWY 29 N

    General Manager(08963) - 623 HWY 29 N

    Domino's PizzaChina Grove, NC, US
    serp_jobs.job_card.full_time
    You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restau...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager Residential Division

    General Manager Residential Division

    Renu Energy SolutionsCharlotte, NC, US
    serp_jobs.job_card.full_time
    Renu Energy Solutions is a full-service solar residential and commercial installation company, providing end-to-end service from the initial solar consultation to site installation and beyond.We pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(08806) - 608 Turnersburg Highway

    General Manager(08806) - 608 Turnersburg Highway

    Domino's PizzaStatesville, NC, US
    serp_jobs.job_card.full_time
    You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restau...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30