Global Operations Team Analyst
Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team all business professionals at the firm you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
Join a strategic, ambitious, and innovative Client Value team that's rewriting how legal services are priced, delivered, and experienced. We're commercially savvy, naturally collaborative, and intrinsically innovativeand we're looking for an Analyst ready to make waves with us.
This high-impact, fast-paced, high-visibility role partners closely with lawyers, clients, and colleagues across Finance, Client Development, and Legal Project Management. You'll help shape and deliver pricing strategies that move us beyond the billable hour, improve profitability, and deliver greater value to clients.
What You'll Do :
Pricing Strategy & Execution
- Support in designing and implementing pricing proposals, especially around alternative fee arrangements (AFAs), fixed fees, retainers, and value-based models.
- Build commercial, client-centric pricing strategies that are profitable and sustainable.
- Support live pricing requests, RFPs, panel submissions, AFAs for client pitches.
Thought Leadership & Innovation
Support in developing new pricing models and frameworks to move away from time-based billing.Support in creating pricing menus, benchmarking tools, and cost models aligned to service offerings.Maintain pricing trackers, fee estimate logs, and knowledge management tools to enhance team efficiency.Data & Insight
Analyze historic matter data and performance metrics to inform pricing decisions.Translate data into actionable insights and compelling client narratives.Contribute to firmwide pricing and client value initiatives by applying data-driven solutions that enhance efficiency, transparency, and client value.Support in developing playbooks, toolkits, and self-serve resources for pricing enablement.Support in developing mechanism to measure adoption of recommended pricing approaches.Monitor budget-to-actual performance, analyze variances, and prepare concise financial reporting for attorneys.Collect, construct and analyze matter and timekeeper data to produce reports on hours, rates, and profitability.Collaboration & Relationship Building
Support in develop and coordinating training / education to attorneys and clients on Goodwin's pricing approachSupport the preparation of internal and client-facing materials with a focus on accuracy and clarity.Ensure deliverables are consistent, accurate and aligned with client expectations under tight deadlines.What We're Looking For
Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field.2 4 years+ years of experience in pricing, commercial strategy, or finance in a law firm or professional services environment.Excellent communication and storytelling skills (both written and verbal) with ability to clearly communicate ideas and results on all organization levels.Strong analytical and business problem-solving skills with a flair for breaking down processes into logical parts and constructing crystal-clear reasoning, analyses, and insights.A strategic thinker who's not afraid to roll up their sleeves.A desire to challenge the status quocreatively, commercially, and collaboratively.Drive, ambition, and initiative to help grow Goodwin's business.Self-starter, highly organized and detail-oriented go-getter able to manage multiple deliverables in a fast-paced environment.Advanced experience in Microsoft PowerPoint and Excel (pivot tables, lookups, dynamic financial modeling, scenario analyses).Bonus Points If You Have :
Professional working experience in Business Strategy or Management Consulting firm.Familiarity with legal service delivery models including ALSPs, LPM, and tech-enabled solutions.Familiarity with visualization tools (Power BI, Tableau) or automation platforms.A sense of humor and a love of doing things differently.Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including :
Flexible work arrangements and hybrid work scheduleHealth, dental, and vision insuranceLife and disability insuranceRetirement & Savings PlanEmergency back-up child and adult carePaid vacation, sick time off, and holidaysProfessional development and career advancement opportunitiesEmployee recognition and reward programsEmployee wellness and assistance programsEmployee discounts and perksConsistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.