Host- Hostess

Job Description

Job Description

We are hiring hosts with 2+ years of upscale dining and / or steakhouse experience. The ideal host will be able to communicate at a high level with multiple guests within a short time frame. The ideal host will be able to navigate building tables into sections to ensure proper guest rotation for servers. Tavern on Rush features 2 floors of upscale steakhouse dining, an energetic bar, an expansive patio, and private dining in addition to providing room service to the Thompson Hotel.

Compensation :

$19 - $23 hourly based on experience

Responsibilities :

• Maintains strong knowledge of all upcoming reservations on OpenTable, People of Note (PON), and guest requests for each service.
• Have full knowledge of each table’s service status and use that information to clearly communicate the status to an upcoming guest reservation.
• Responsible for prompt and thorough communication via text, chat, and phone with company-issued devices.
• Provide friendly yet discreet and unobtrusive service in the following areas : greeting, wayfinding, check-in, coat and umbrella check.
• Greets guests and maintains a welcoming atmosphere at the entrance.
• Assist with daily setup and breakdown of the dining area and midday re-sets as needed.
• Organizes and maintains secure storage of guest items at the coat closet.
• Responds to guest concerns with professionalism and escalates to leadership when appropriate.
• Resolve complaints in regard to guest experience in positive and professional manner.
• Positive team player with the ability to get larger tasks completed.
• Works well in a team atmosphere and independently.
• Perform other duties and responsibilities as requested, e.g., special guest requests.

Qualifications :

About Company

Tavern on Rush has returned to Chicago's Gold Coast at 1015 N. Rush.

The environment at Tavern on Rush is energetic and inviting to locals and tourists of all ages. It is the perfect spot to enjoy delicious food, refreshing drinks, and personable service.