Restoration Production ManagerSERVPRO of Dunedin / Palm Harbor South • Safety Harbor, FL, US
Restoration Production Manager
SERVPRO of Dunedin / Palm Harbor South • Safety Harbor, FL, US
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job_description.job_card.job_descriptionManage the customer and client experience and overall customer satisfaction tracked with online reviews Provide priority response to potential customers Participate in recruiting, hiring, and training restoration teammates Restoration Industry knowledge in WATER / FIRE / MOLD / CONTENTS Xactimate knowledge a MUST Valid driver's license At least 3 years of Insurance Restoration industry experience At least 1 year of management and / or supervisory experience IICRC certification a preferred Ability to travel locally and out of state when necessary High school diploma / GED; Associate degree or Bachelor's degree preferred Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push / pull / lift / carry objects Ability to work with / around cleaning agents Ability to successfully complete a background check subject to applicable law Seniority level : Mid-Senior level Employment type : Full-time Job function : Marketing, Public Relations, and Writing / Editing Industries : Facilities Services
Overview
Join to apply for the Restoration Production Manager role at SERVPRO of Dunedin / Palm Harbor South
The Restoration Production Manager oversees all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Responsibilities
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and / or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently
- Maintain written communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses including equipment, vehicles, and other material assets
- Resolve problems quickly as they arise
Additional Responsibilities
Qualifications
Skills / Physical Demands / Competencies
Position Details
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Restoration Manager • Safety Harbor, FL, US
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