Director of Revenue Operations

Director of Revenue Operations

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

PDQ's Core Values : Honesty, Ownership, Collaboration and Improvement

As PDQ's Director of Revenue Operations, you'll lead the Revenue Operations (RevOps) organization. RevOps creates, implements, and manages the information systems (e.g., CRM), reporting, and operational processes across sales, marketing, and customer success. RevOps shares key insights and centralizes information, builds systems that scale, and provides transparency through data for our business that have a direct impact on growth performance. You will bring a data-driven framework to help guide the direction of the organization in every facet of GTM (go-to-market) design and execution.

You will ensure the best tools and processes are in place to maximize efficiency across GTM activities, while also working collaboratively across other departments and functions to create alignment and identify the biggest opportunities for revenue-generating optimizations.

What you'll be doing :

• Collaborate with GTM Leadership to define, optimize, document, and maintain processes to scale effectively and reduce friction
• Identify, select, and onboard scalable tools to ensure sales data visibility cross-functionally; administer Salesforce and other sales-related technologies (Hubspot, Tray.io, Nue, etc.), including Salesforce planning and administration tasks
• Serve as a thought partner to GTM leadership, surfacing data-driven insights and opportunities that drive growth across the customer journey
• Track and analyze results through OKRs, KPIs, and performance / efficiency metrics; support key operating rituals like monthly recaps, and pipeline meetings
• Develop & maintain annual plans for the sales team, including territories and compensation
• Partner with marketing, product, and finance to ensure robust bottom-up planning aligns with top-down company budgets
• Lead, mentor, and unify the RevOps teambreaking down silos, fostering alignment, and building trust both within RevOps and with cross-functional partners
• Ensure organizational excellence by prioritizing, delegating, and executing projects effectivelybalancing strategic planning, individual contributor tasks, and cross-functional coordination without letting details fall through the cracks
• Oversee vendor and contractor management, ensuring we maximize ROI on project-based resources
• Oversee sales systems enablement to drive adoption and alignment, including Salesforce adoption and ensuring sales systems / tools reflect the frameworks and methodologies rolled out
• Act as an AI thought partner and implementer, exploring and deploying use cases that increase GTM efficiency and effectiveness

Who you are :

PDQ Perks & Benefits :

PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com.

The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.