Revenue Operations Manager

Revenue Operations Manager

Netcraft is the global leader in cybercrime detection and disruption. Our customers include three of the four largest companies in the world, twelve of the fifty largest banks, and many of the largest world governments. We've blocked almost 200 million cyberattacks and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing : protecting the world from cybercrime. We carry that passion through into our workplace, too. Our people are highly talented, and everyone is valued for their individual contribution, so we make sure Netcraft is a great place to work, from great benefits, to health and wellness, to social events.

The Role

We're looking for an experienced and highly motivated Revenue Operations Manager to take our revenue operations to the next level. With a solid foundation already in place, you'll help us scale, streamline, and supercharge our processes to move faster and smarter across Sales, Marketing, and Customer Success. This role is all about improving efficiency, leveraging data to fuel growth, and ensuring our revenue engine runs efficiently. Reporting to the VP of Revenue Operations in the UK, you'll collaborate closely with cross-functional teams to align strategy, optimize performance, and deliver measurable impact.

This is what you'll be doing, day to day :

• Process Optimization : Design and implement scalable revenue processes to enhance efficiency across sales, marketing, and account management teams.
• Data & Analytics : Develop and maintain dashboards, reports, and forecasting models to provide valuable insights for the frontline teams.
• Technology Management : Oversee and optimize our revenue tech stack (e.g., Salesforce, HubSpot) to ensure seamless integration and maximum ROI.
• Cross-Functional Alignment : Partner with Sales, Marketing, and Account Management to align goals, streamline workflows, and support consistent revenue growth.
• Performance Tracking : Monitor key revenue metrics, identify bottlenecks, and recommend strategies to improve conversion rates and accelerate deal cycles.
• Enablement & Training : Support teams with tools, training, and resources to boost productivity and ensure adoption of best practices.
• Market Insights : Stay ahead of industry trends and market dynamics to inform strategic plans and keep our revenue operations cutting-edge.
• Issue Resolution : Proactively address operational challenges, ensuring smooth execution and a cohesive revenue strategy.

The Reward Package

We like to look after our people really well, so your compensation will include :

What You'll Need To Be Successful

Diversity, Equity and Inclusion

This is very important to us and we actively support under-represented groups. We seek to maintain a working environment that is free from bias, harassment or discrimination and encourage candidates from any background to apply, regardless of their gender, gender identity, sexual orientation, race / ethnicity, ability / disability, age, religion, or any other specific characteristics. We're happy to make reasonable accommodations to our hiring process to ensure that everyone can participate fully and comfortably.